Blue Note and Rose Music Hall Security

Job Summary

Frank Productions, LLC is looking for a Security to join their team part-time at the Blue Note and Rose Music Hall venues in Columbia, MO. Positions are available at a starting rate of $20/hr.

About the Role

We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

Responsibilities

• Maintain a safe, secure, and welcoming environment for staff and patrons
• Ensure safe and efficient ingress and egress into the venue
• Identify any issues or threats within the venue and report concerns to venue management
• Respond to security and safety needs in a timely manner
• Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
• Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
• Auxiliary with opening and closing tasks of the relevant building
• Follow company protocol for the relevant building as communicated by venue management
• All other duties as assigned

Requirements

• Applicable customer service skills working with a diverse set of customers
• Ability to work independently and solve problems using sound decision-making skills
• Ability to learn and work within systems such as MS Office, ticketing software, and other company software
• Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
• Ability to handle difficult situations and sensitive information with care and professionalism
• Professional and friendly demeanor
• Committed to learning, and fostering an environment of diversity, equity, and inclusion

Qualifications

• Background check required

Physical Demands and Work Environment

• Performs duties while standing and walking, including ascending and descending stairs
• Utilization of hands and fingers to operate computers and office equipment
• Lifts up to 50 pounds
• Crouches, kneels, bends, and reaches frequently
• Regularly exposed to large crowds and high volumes of noise
• Regularly exposed to lighting changes including low lit areas, strobe lights, and moving lights
• Occasionally works in outdoor conditions
• Requires extended work hours

Pay

The starting rate for this position is $20/hr.

Schedule

Part-time positions are available.