Blue Note and Rose Music Hall Security

Job Summary

Frank Productions, LLC is looking for a Security to join their team part-time at the Blue Note and Rose Music Hall venues in Columbia, MO. Positions are available at a starting rate of $20/hr. The company is committed to Diversity, Equity, and Inclusion and encourages applications from all backgrounds.

WHAT THIS PERSON WILL DO

• Maintain a safe, secure, and welcoming environment for staff and patrons
• Ensure safe and efficient ingress and egress into the venue
• Identify any issues or threats within the venue and report concerns to venue management
• Respond to security and safety needs in a timely manner
• Communicate clearly with staff, patrons, vendors, and clients about day-of-event needs
• Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
• Auxiliary with opening and closing tasks of the relevant building
• Follow company protocol for the relevant building as communicated by venue management
• All other duties as assigned

WHAT THIS PERSON WILL BRING

• Applicable customer service skills working with a diverse set of customers
• Ability to work independently and solve problems using sound decision-making skills
• Ability to learn and work within systems such as MS Office, ticketing software, and other company software
• Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
• Ability to handle difficult situations and sensitive information with care and professionalism
• Professional and friendly demeanor
• Committed to learning, and fostering an environment of diversity, equity, and inclusion

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Performs duties while standing and walking, including ascending and descending stairs
• Utilization of hands and fingers to operate computers and office equipment
• Lifts up to 50 pounds
• Crouches, kneels, bends, and reaches frequently
• Regularly exposed to large crowds and high volumes of noise
• Regularly exposed to lighting changes including low lit areas, strobe lights, and moving lights
• Occasionally works in outdoor conditions
• Requires extended work hours

About the Role

Frank Productions, LLC was founded in 1964 in Madison, WI, as a family-run, full-service concert promotion company. Over the past five decades, they have grown into one of the largest concert promoters in the United States. Today, as a joint-venture partner with Live Nation, Frank Productions continues to offer FPC Live and National Shows 2 executive and administrative management, providing full-service concert promotion services to support artists at all stages of their careers.

The company is an equal opportunity and affirmative action employer and is dedicated to creating a workplace where everyone feels valued and respected. They believe in equal opportunity for all employees and applicants, regardless of race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers’ premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters, or any other characteristic protected by law.