Blood Donor Technician - Mobile Blood Drives

About the role

The Donor Operations department at MD Anderson Cancer Center plays a critical role in supporting patient care by ensuring a safe and reliable blood supply through donor recruitment and collection. Through community-based mobile blood drives and on-site collection programs, the department connects generous donors with the lifesaving needs of patients undergoing cancer treatment. As a Blood Donor Technician focused on mobile blood drives, you will be an essential part of a team that travels to community and organizational locations to collect blood donations. You will perform donor screening, venipuncture, and post-donation care in accordance with established Standard Operating Procedures (SOPs), ensuring donor safety, regulatory compliance, and a positive donation experience. Your work directly contributes to maintaining the blood supply that supports complex cancer treatments and transfusion needs.

Responsibilities

• Assist with the operational setup and breakdown of mobile donor collection sites, including loading, transporting, and preparing equipment and supplies required for blood drives
• Maintain assigned equipment, accurately complete donor documentation, and ensure quality control processes are followed to support regulatory compliance and operational efficiency
• Remain knowledgeable of departmental policies, procedures, and safety protocols, reporting donor reactions, adverse events, or non-routine situations according to established guidelines
• Perform pre-donation screening, venipuncture, and post venipuncture care of donors in accordance with policies, procedures, and protocols
• Ensure quality control data is accurate, complete, and documented accordingly
• Adhere to all safety and regulatory guidelines
• Accurately and legibly complete donor records in a timely manner
• Identify and address non-routine situations arising during phlebotomy procedures and report them to appropriate leadership
• Maintain an acceptable level of proficiency and competency
• Assist other team members in maintaining smooth workflow and processes
• Actively recruit donors at donor sites
• Manage all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external
• Ensure all encounters, verbal, written and silent (body language), with internal and external customers are professional and respectful
• Participate in procedures, policies and tools to enhance donor environment functioning while ensuring a positive experience for all involved
• Utilize the ten-foot rule, greeting everyone in a professional and respectful manner
• Provide feedback when deficiencies or discrepancies in process performance are observed
• Offer recommendations for process improvement
• Ensure individual competency requirements are maintained including required licensures and continuing education
• Other duties as assigned

Qualifications

Education Required: High School Diploma or Equivalent

Education Preferred: Associate's Degree from a Medical Laboratory Technician Program OR Completion of a specialized phlebotomy training program

Work Experience Required: Completion of a MD Anderson phlebotomy internship or six months of phlebotomy experience in a clinical laboratory. With preferred education, only three months of phlebotomy experience in a clinical laboratory required.

Licenses and Certifications

Required: TDL - Texas Drivers License: Class A, B, or C valid Texas driver's license depending on the type and weight of vehicle to be operated and number of passengers to be carried (within 90 days). Good driving record as verified with the Texas Department of Transportation (Upon Hire).

Preferred (upon hire): Cardiopulmonary Resuscitation (CPR) AND CPT - Phlebotomy Technician Certification: American Society of Clinical Pathologist Board of Registry (BOR) OR DPT-ASCP - Donor Phlebotomy Technician: Donor Phlebotomy certification from the American Society of Clinical Pathologist Board of Registry (BOR) OR American Certification Agency (ACA) OR National Center for Competency Testing (NCCT)

Skills

• Attention to detail and adherence to regulatory standards
• Strong customer service and communication skills
• Compassionate care and professionalism in donor interactions
• Ability to work collaboratively with donor operations team members
• Ability to maintain efficient workflow at mobile collection events

Schedule

The hours for this position are centered around mobile blood drives with hours from the early morning to later evenings along with weekends. More will be discussed in the interview. The ideal candidate will have prior mobile blood drive experience.

Benefits

MD Anderson offers a comprehensive total rewards package, including paid medical benefits, generous paid time off, retirement plans, tuition benefits, educational opportunities, individual and team recognition, and additional benefits, supporting career growth and professional development within a mission-driven healthcare organization dedicated to saving lives through cancer care and research.

Pay

Minimum Salary: USD 38,000
Midpoint Salary: USD 47,500
Maximum Salary: USD 57,000
FLSA: non-exempt and eligible for overtime pay