Blood Collection Staff – Customer Service

About the Role

By joining the American Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. We provide paid phlebotomy training with no prior medical experience required. You’ll become part of the world’s largest humanitarian network, working in a team-oriented environment to collect lifesaving blood donations.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donations.
• Collaborate with teammates to create a welcoming environment for volunteer donors.
• Ensure blood collections meet regulatory requirements and safety standards.
• Transport, set up, and tear down equipment at collection sites, which may include driving Red Cross vehicles.

Qualifications

• High school diploma or equivalent.
• Customer service experience and effective verbal communication skills.
• Current, valid driver's license with a good driving record.
• Ability to pass DOT certification, physical requirements, and obtain a medical certification of at least one-year duration.
• Physical ability to lift, push, or pull heavy weights, sit or stand for long periods, and adapt to irregular hours and schedule changes.
• Minimum height of 60 inches to safely operate Red Cross vehicles.
• Basic computer skills, including proficiency with Microsoft Office applications.

Skills

• Attention to detail to ensure compliance with regulatory standards.
• Teamwork for setting up and tearing down equipment at mobile blood drives.
• Ability to create a friendly and welcoming environment for donors.

Benefits

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401K with up to 6% company match.
• Paid Family Leave.
• Employee Assistance, Disability, and Insurance (Short + Long Term).
• Service Awards and recognition.

Pay

Starting rate: $20.66/hour.

Schedule

Location: Vancouver, Washington

Details: Variable schedule including early mornings, late nights, weekends, and holidays. Overnight travel may be required. Schedule provided two to three weeks in advance.

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