Jobs · Pennsylvania

Blended Case Manager

RHA Health Services, LLC · Wyomissing, PA · 1 mo ago
Full-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate: EEO, etc. Also remove application instructions. Keep substantive info. We need to parse the posting. Content: - Intro: "We are hiring for: Blended Case Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Blended Case Management (BCM) is a service that assists children and adults with a variety of behavioral health/medical needs by building a strong network of community resources and services. The BCM program plays a major role by linking clients with needed services in the community. A Blended Case Manager will advocate for his/her client; help negotiate complex systems such as special education and social services; assist in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care and recreation and provide crisis intervention. On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise." That's about the role description. Could be "About the role" section. - Required Education/Experience: Bachelor's degree in human services related field ... OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years’ experiences in the mental health/human service field. - Required Licenses/Certifications: Valid driver’s license - Required Competencies: list of competencies (Ability to Access Community Resources, Excellent Verbal and Written Communication Skills, Problem Solving Skills, Interpersonal Skills, Cognizance, Team Player, Flexibility, Time Management Skills, Following Policies and Procedures, Meeting Basic Work Expectations) - Essential Job-Related Responsibilities: list of responsibilities (Service Plan Development, Adherence to charting requirements, Benefit Acquisition and Maintenance, Participates in agency investigations, Performs other related duties as assigned.) - Supervisory Responsibilities: N/A – this position does not involve supervisory responsibilities. (We can ignore as no content.) - Pre-employment screening: list (Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.) - Benefits: "We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities contract/contingent workers and interns do not qualify for any of the above benefits" - No explicit Pay or Schedule info. There's mention of on-call 24/7 but that's part of responsibilities/flexibility. No explicit pay rate. So we should not create Pay or Schedule sections because they are not stated. - About RHA: description of organization. Could be "About the company" but not in allowed headings. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "About RHA" is not allowed; we could possibly put under "About the role"? But that's about role. The "About RHA" is company overview; maybe we can omit because not in allowed headings. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples; we could also use other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings. Thus: - About the role: intro paragraph describing role and mission. - Responsibilities: essential job-related responsibilities (service plan development, charting, benefit acquisition, agency investigations, other duties). Also maybe on-call crisis services? That is under flexibility competency but could be responsibility. We'll include as part of responsibilities. - Requirements: education/experience and licenses/certifications. - Qualifications: maybe not separate; but we have Required Competencies which could be Skills. Actually we have Skills heading. So we can put competencies under Skills. - Qualifications: maybe we could put education/experience under Requirements, and licenses under Requirements as well. Qualifications could be left empty; but we should not create empty sections. So we omit Qualifications if no distinct content. - Benefits: list benefits. - Pay: not present -> omit. - Schedule: not present -> omit. We must not repeat job title as heading. So no heading for Blended Case Manager. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

About the role

...

Responsibilities

  • ...
  • ...

Requirements

  • Bachelor’s degree in human services related field ... OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years’ experiences in the mental health/human service field.
  • Valid driver’s license

Skills

  • Ability to Access Community Resources – Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
  • Excellent Verbal and Written Communication Skills – Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
  • Problem Solving Skills – Assist consumers with resolution of problems and/or concerns.
  • Interpersonal Skills – Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
  • Cognizance – Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
  • Team Player – Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
  • Flexibility – Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
  • Time Management Skills – Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
  • Following Policies and Procedures – Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
  • Meeting Basic Work Expectations – Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Benefits

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities
We need to ensure we preserve all substantive information. Did we miss anything? The "On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise." That is covered under Flexibility skill. Also maybe under Responsibilities? We could add a responsibility: "Provide on-call case management 24/7 for supportive assistance." But it's already in Flexibility. Could add to responsibilities as well but not required. We'll keep as is. Also "Participates in agency investigations." included. Also "Performs other related duties as assigned." included. Also "Essential Job- Related Responsibilities Service Plan Development- Develops service plans, treatment plans and individual crisis plans based on the client’s strengths and needs. Gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data." We need to capture that. We have service plan development but we omitted the part about gaining understanding of client data. Let's add a bullet: "Develops service plans, treatment plans and individual crisis plans based on the client’s strengths and needs; gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data." Also "Adherence to charting requirements-Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested." We have a bullet for Time Management Skills but we need a responsibility bullet for adherence to charting requirements. Let's add under Responsibilities: "Adheres to charting requirements by preparing and completing all necessary documentation (assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans, miscellaneous paperwork/reports) within required timeframes." Also "Benefit Acquisition and Maintenance- Assists the client in gaining funding authorization for needed services and entitlements." We have that. Also "Participates in agency investigations." we have. Also "Performs other related duties as assigned." we have. Also "On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise." Already in Flexibility. Also "Required Licenses/Certifications Valid driver’s license" we have. Also "Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)Drug testingEducation verification and other credentialing based on position requirements. Proof of employment history or references (if required)Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals." This is pre-employment screening; not covered in any heading. Could be part of Requirements? Might be considered under Requirements (background check). But the instruction says to preserve ALL substantive information. We need to include it somewhere. Could add a bullet under Requirements: "Must pass pre-employment screening including criminal background check (OIG exclusions, Child Abuse Registry, Offenders Against Individuals with Developmental Disabilities), drug testing, education verification, and proof of employment history/references; for driving positions, proof of driver's license, insurance, and vehicle." We should include that. Also "EEO Statement" etc we remove. Also "About RHA:" we could include under About the role? Might be okay to add a paragraph about the organization under About the role. But the heading is About the role; we could add a second paragraph about RHA. That's okay. Let's craft About the role: combine intro and RHA description. Now ensure we don't include any boilerplate like "EEO Statement", "contract/contingent workers and interns do not qualify for any of

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