BJ Lead Generator

About the role

The BJ's In-Store Lead Generator is responsible for representing Rock Solid Construction of the Carolinas within an assigned BJ’s Wholesale Club location. This position involves initiating conversations with BJ’s members, determining if they have a potential home-improvement need, educating them about the program, gathering accurate customer information, and scheduling qualified appointments for the Rock Solid sales team.

Responsibilities

• Professionally represent Rock Solid Construction inside BJ’s Wholesale Club.
• Greet and engage BJ’s members in a friendly, respectful manner.
• Ask homeowners questions about their current or future home-improvement needs.
• Educate members about the products and services available through Rock Solid Construction.
• Generate qualified leads and schedule in-home appointments.
• Accurately enter customer information into the company’s lead-management system.
• Maintain a clean, organized, and professional display area.
• Follow all BJ’s Wholesale Club and Rock Solid Construction policies.
• Communicate daily results, customer feedback, and store activity to management.
• Build positive working relationships with BJ’s managers and team members.

Requirements

• Friendly, confident, and comfortable starting conversations.
• Dependable and able to work scheduled shifts without direct supervision.
• Professional appearance and communication skills.
• Positive attitude and willingness to learn.
• Goal-oriented and motivated by performance incentives.
• Able to stand and walk for extended periods.
• Comfortable using a tablet, smartphone, or basic computer software.
• Previous experience in customer service, retail, marketing, promotions, appointment setting, or sales is helpful but not required.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent preferred.
• Strong verbal communication and interpersonal skills.
• Ability to confidently approach and speak with the public.
• Dependable transportation to the assigned BJ’s location.
• Ability to use a tablet, smartphone, or lead-entry system.
• Ability to accurately record customer information.
• Ability to work independently while following established procedures.
• Availability during evenings, weekends, and peak retail traffic periods as required.

Skills

• Customer service skills.
• Communication skills.
• Organizational skills.
• Time management skills.
• Problem-solving skills.

Benefits

• Competitive hourly or weekly base compensation.
• Performance-based bonuses or incentives.
• Paid training.
• Company-provided marketing materials.
• Support from an experienced sales and management team.
• Opportunities for advancement within a growing construction company.
• Access to a strong retail partnership and established home-improvement program.

Pay

Competitive hourly or weekly base compensation.

Schedule

The schedule may include:

• Weekdays
• Evenings
• Weekends
• Peak shopping hours
• Special BJ’s promotional events

Application

To apply, submit your résumé and a brief explanation of why you would be a good fit for an in-store customer engagement position.