Bistro Host/Hostess
Bluegrass Stream · Norwood, MA · 5 days ago
On-siteManagementFull-time
About the role
Welcome guests and help ensure smooth bistro operations by managing seating and providing friendly, professional service.
Responsibilities
- Greet guests and create a positive first impression.
- Manage reservations and waitlists; coordinate seating flow.
- Communicate with servers and the kitchen to support efficient service.
- Keep the host area clean, organized, and guest-ready.
- Answer questions about the hotel and the bistro menu.
- Assist with basic order support and coordinate payment processes as needed.
- Follow brand service standards and uphold safety and compliance requirements.
Qualifications
- Strong guest service mindset and friendly communication.
- Ability to work collaboratively in a fast-paced hospitality environment.
- Organizational skills for seating, reservations, and waitlists.
- Attention to cleanliness, detail, and service standards.