Bistro Host - Full-Time & Part-Time

About the role

Join the Eden Resort & Suites as a Bistro Host, the welcoming face that makes every guest feel at home. Your warm and inviting demeanor will set the tone for a memorable dining experience. Whether you’re new to hospitality or looking to enhance your skills, you’ll find a supportive environment ripe for growth, with ample opportunities for development and advancement. The team thrives on shared commitments to care and excellence, and you’ll contribute to delivering outstanding guest experiences while embodying the core values of generosity, excellence, and ownership.

Responsibilities

• Greet guests with a warm smile and friendly demeanor, ensuring they feel welcomed and valued from the moment they arrive.
• Manage reservations and seating arrangements efficiently, balancing guest preferences with operational needs to optimize the dining experience.
• Communicate effectively with the kitchen and waitstaff to ensure seamless service and timely delivery of orders.
• Assist guests with inquiries about menu options, specials, and dietary accommodations, providing knowledgeable and courteous guidance.
• Maintain a clean and organized host station, ensuring all materials are readily available and the area is presentable.
• Handle guest feedback and concerns with empathy and professionalism, striving to resolve issues promptly and satisfactorily.
• Collaborate with team members to support a positive and cohesive work environment, fostering a culture of mutual respect and teamwork.

Qualifications

• Experience in customer service or hospitality, ensuring guests feel welcome and valued.
• Ability to manage reservations and seating arrangements efficiently, optimizing the dining experience.
• Proven track record of effective communication with kitchen and waitstaff for seamless service.
• Knowledge of menu options, specials, and dietary accommodations to assist guests.
• Ability to maintain a clean and organized host station, ensuring a presentable environment.
• Skill in handling guest feedback and concerns with empathy and professionalism.
• Experience fostering a positive and cohesive work environment, promoting teamwork and respect.

Benefits

• Employee discounts
• Assistance program
• Comprehensive insurance options for full‑time staff

Pay

Compensation starts at $14 hourly.