Bistro/ Café Attendant

About the role

We are now looking for a team member who would be willing to work both 1st shift, part-time to full-time, and has weekend availability. Job can be used as a paid internship.

Responsibilities

• Report to work in professionally appropriate attire, presented neat and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
• Roll Silverware
• Take room service orders and deliver them to guests
• Obtain orders from guests ensuring accuracy
• Ensure all guests ordering alcoholic beverage have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
• Verify accuracy of the bill, and present to the guest
• Handle all cash and credit card charges as prescribed by standard operating procedures
• Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
• Complete assigned shift duties
• Pre-bus tables / Dishwashing
• Run food and help others when able
• Complete closing shift work / Opening shift work
• Make and serve coffee to Starbucks Standards
• Bartend when necessary
• Prepare all required items according to make sheets/recipes
• Set up service units with needed items
• Service items in accordance with established portions and presentation standards
• Notify the Bistro Supervisor of expected shortages
• Ensure that assigned work areas and equipment are clean and sanitary
• Assist the Bistro Supervisor in maintaining security and safety in the kitchen
• Set up, maintain, service, and break down Bistro and board room
• Read and execute BEOs (Banquet Event Orders)
• Requisition items needed to produce menu items
• Adhere to local health and safety regulations
• Maintain any logs required by the health department
• Cover, date, and neatly store all leftover products that are reusable
• Maintain the highest sanitary standards
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Pay & Schedule

• Starting wage is $15 - based on experience PLUS TIPS
• 1st shift, part-time to full-time
• Weekend availability required

Benefits

• Employee and Friends & Family hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)