Birthing Families Navigator (Hybrid)

Main Duties & Responsibilities

• Provides services including coordination of primary care (prenatal, post-partum, and/or pediatric care) and social services, outreach, face-to-face follow-ups, risk assessments completion, referrals, home visitation as needed, and track clients’ appointments failures.
• Collaborates with fellow Birthing Families Navigators to provide constant floor coverage so as to ensure productive presence of a Birthing Families Navigator throughout the day.
• Collaborates with client’s provider and care team.
• Displays familiarity and knowledge of the care plan of each client and facilitates referrals and follow-up process.
• Displays excellence in customer relations.
• Completes monthly reports as assigned.

Qualifications

• Education Required: Associate’s degree in social work, child development, community health, or related field required.
• Preferred: Bachelor’s degree in social work, child development, community health, or related field preferred.
• Experience Preferred: A minimum of two years' work experience in health, social or community services preferred.

Skills And Knowledge

• Intermediate proficiency in Microsoft Office required.
• Local travel required, valid Illinois driver’s license and automobile insurance also required.
• Bilingual fluency (English/Spanish) is required.
• Preferred: Cultural competency to work in a low income, minority environment.
• Ability to maintain confidentiality and trust from clients.
• Ability to establish and maintain effective working relationships with customers, clients, and community partners.
• Ability to work well individually and as part of a team.
• Record keeping methods, practices, and procedures.