Biotechnology Associate (Part-time) Instructor Pool 2026 - 2027

Typical Duties

Typical tasks include: processing collection payments and numerous collection related documents; verifying and evaluating information pertaining to fines and fees owed to the Court; interviewing debtors by phone and in person to secure payment of delinquent fines and fees, and determining debtor’s ability to pay their court-ordered debts. A significant portion of the incumbent’s time is spent at the front counter and on the phone securing payment from debtors and obtaining information from outside resources.

Qualifications

• Education and Experience: Any combination of education and experience which would provide the opportunity to attain and demonstrate the use of the required knowledge and abilities.
  • Two years of clerical work experience (or its equivalent) in an office providing substantial customer service would provide such experience.
  • Significant cash handling experience and prior experience performing collections work are desired.
• Ability to:
  • Exercise judgment and technical skill when performing assigned duties.
  • Accurately and efficiently process numerous court documents and collection related reports.
  • Work under pressure in varied situations.
  • Use collection methods, techniques and procedures in order to secure payment of delinquent accounts.
  • Work independently and attempt to resolve problems associated with the collection of delinquent accounts.
  • Weigh conditions and factors, which are prevalent in the collection of different accounts, in order to select the proper methods, techniques and procedures necessary to secure payment.
  • C Conduct effective interviews and obtain pertinent information from a variety of persons.
  • Compose letters and convey facts and information in a courteous and tactful manner.
  • Read and explain legal terminology associated with the collection of delinquent accounts.
  • Establish and maintain effective working relationships with co-workers, county and public employees.
  • Speak, write and interview effectively in a variety of locations and circumstances.
  • Listen attentively and ask pertinent questions.
  • Prepare clear and comprehensive reports and records.
  • Establish and maintain systematic records of all interviews and conversations with debtors, agencies, relatives, neighbors or interested parties associated to the debtor.
• Knowledge of:
  • General clerical and office practices and procedures.
  • Word processing and other data processing programs used in business offices.
  • The methods and techniques used in searching for, locating and compiling information on debtors by referring to a variety of resources such as directories, indexes, newspapers, account records, computer software or by writing to, or speaking with a variety of individuals.
  • Interview techniques and practices used to obtain factual information.
  • Laws, regulations and legal procedures as they pertain to the collection of delinquent accounts.

Selection Process

The selection process will consist of an application and supplemental questionnaire appraisal. Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational course work, training, experience, knowledge and abilities which relate to this position. Additionally, an oral or written examination may be required. Candidates possessing the most appropriate job-related qualifications will be placed on an eligibility list which may be kept active up to six months.

Retirement Plan

A tax deferred contributory system under the County Retirement Act of 1937. This is a defined benefit plan fully integrated with Social Security.

Vacation Leave

• Regular, full-time Court employees accrue vacation at the following rates:
  • Approx. Years In-Service: 0 - 2, Hours Bi-weekly Accrual: 3.07, Approx. Days Equivalent: 10
  • Approx. Years In-Service: 2 - 3, Hours Bi-weekly Accrual: 3.68, Approx. Days Equivalent: 12
  • Approx. Years In-Service: 3 - 4, Hours Bi-weekly Accrual: 3.99, Approx. Days Equivalent: 13
  • Approx. Years In-Service: 4 - 5, Hours Bi-weekly Accrual: 4.29, Approx. Days Equivalent: 14
  • Approx. Years In-Service: 5 - 10, Hours Bi-weekly Accrual: 4.60, Approx. Days Equivalent: 15
  • Approx. Years In-Service: 10 - 15, Hours Bi-weekly Accrual: 4.60, Approx. Days Equivalent: 19
  • Approx. Years In-Service: 15 - 20, Hours Bi-weekly Accrual: 4.60, Approx. Days Equivalent: 21
  • Approx. Years In-Service: 20+, Hours Bi-weekly Accrual: 4.60, Approx. Days Equivalent: 24
• Maximum Accrual: 360

Sick Leave

• 12 days per year with no limit on accumulation.

Holidays

• 13 paid fixed holidays per year, plus 19 miscellaneous floating holiday hours, granted via compensatory time off.

Insurance

• Family vision care, as well as employee short and long term disability plans, are fully paid by the Court.
• Family dental coverage available at a minimal employee cost per pay period.
• Choice of three health plans: Health Net PPO, Health Net HMO, and a Kaiser Permanente HMO plan.
• The Court's contribution is currently 85% of the premium for the health plan selected.

Life Insurance

• $15,000 Term Life Insurance is provided by the Court; additional life insurance may be purchased by the employee.

Deferred Compensation

• Employees may contribute a portion of their salary into a 457 Deferred Compensation account (up to the IRS annual maximum).

Dependent And Medical Care Assistance Programs

• Employees may participate in these tax exempt programs which allow certain personal expenses to be paid from pre-tax salary.

Employee Assistance Program

• 01 Please describe your cash handling and customer service experience.
• 02 How do you ensure that you effectively communicate with your customers and co-workers? What would you describe as the guidelines for ensuring effective communication?
• 03 Please describe what collection techniques you have found to be the most effective when collecting debts from difficult customers?