BioPharma Production Specialist

About the role

The BP Specialist manages a select portfolio of large customer accounts within a defined territory, serving as the primary point of contact post-sale. The role involves managing complex negotiations, driving customer satisfaction, retention, and business growth. Engagement with clients occurs through a mix of face-to-face meetings and digital channels (phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience. The specialist responds to inquiries, offers consultative guidance on appropriate products and services, executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence. Commercial insight and relationship management skills support both tactical execution and strategic territory development. The position also includes mentoring less experienced sales representatives and contributing to regional sales strategy.

This person must reside in a major Texas city, preferably Houston. The territory covers Texas, Arizona, and Oklahoma.

Requirements

• College degree in sciences and/or business preferred
• 7–10 years minimum experience working in the chemicals space
• Familiarity with GMP/GLP Bioproduction

Responsibilities

• Supports customers with material problem-solving
• Assists distributors and customers with product application information
• Follows up on leads generated by Marketing for future business
• Acts as liaison between customers, distributors, representatives, and Marketing
• Develops relationships with customers, distributors, and representatives
• Develops prospects for new leads
• Travels to customer facilities and trade shows
• Maintains regular and punctual attendance
• Responsible for maintaining quality within the scope of the job description

Pay

Expected pre-tax base salary: $86,250.00 – $146,912.50. This position is subject to incentive compensation; the expected pre-tax Target Cash Opportunity (TCO) based on achieved sales is $123,250.00 – $209,875.00. TCO is defined as Base Salary + Target Sales Incentive (sales incentive eligible role only). Actual pay may differ depending on relevant factors such as prior experience and eligible geographic location.

Benefits

• Medical, dental, and vision coverage
• Wellness programs
• Health savings and flexible spending accounts
• 401(k) plan with company match
• Employee stock purchase program
• 11 paid holidays
• 18 PTO days accrued annually
• Volunteer time off eligibility
• 6 weeks of 100% paid parental leave (except in states that offer paid family leave)

Benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.