Biomedical Technician II

About the role

Join Intelas, a Compass Healthcare company. At Intelas, we blend expert service teams with intelligent, data‑driven strategies that help hospitals improve uptime, simplify oversight, and make informed capital decisions. We hold ourselves accountable to do the right thing, focus on excellence in every detail, and work as one team to give clinicians the confidence to focus fully on care. With more than 1.15 million medical devices managed across 4,500 healthcare sites, we provide clarity and consistency in a fast‑changing environment. Here, you’ll join a culture that puts people first, creates belonging, and builds lasting relationships while helping each other achieve more together. Whether you’re just starting out or are a seasoned professional, we believe there is no limit to your potential—and we’ll empower you to grow alongside teammates who share your passion for service and responsibility.

Location: online applications accepted only.

Key Responsibilities

• Perform planned maintenance and electrical safety inspections on a broad range of patient‑care and selected support equipment in compliance with established standards.
• Manage all assigned equipment and schedules for service.
• Perform pre‑acceptance inspections and develop preventive‑maintenance procedures; maintain files on procedures and manuals.
• Ensure test equipment is working properly and calibrated within established intervals.
• Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Research and initiate orders for repair parts, working within established budget parameters.
• Maintain purchase‑order log and validate invoices for payment (field service personnel only).
• Provide informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs, and problems.
• Participate in the Quality Improvement / Risk Management program by understanding customer issues and making recommendations for improvement.
• Maintain an orderly and functional work environment.
• Provide emergency on‑call responsibilities as needed.
• Document all significant asset‑related actions in compliance with department practices.
• Participate in department meetings and collaborate with fellow technical personnel to stay abreast of technical updates and device‑related problems.

Preferred Qualifications

• Associate’s degree in electronics/biomedical equipment technology, military training, or equivalent experience.
• At least 3 years servicing clinical/patient‑care equipment in a hospital environment.
• Valid driver’s license (required for field service positions requiring travel).
• Ability to work independently with some supervision.
• Good communication and strong customer‑service skills.
• Strong organization and time‑management abilities.
• Working knowledge of computer applications for tracking service histories and producing asset reports.
• Effective troubleshooting skills.
• Willingness to serve on‑call duty as required.
• Strong work ethic and ability to work as a member of a team.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance (full‑time only)
• Commuter Benefits (full‑time only)
• Employee Assistance Program (full‑time only)
• Flexible Spending Accounts (FSAs) (full‑time only)
• Paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws

Pay

Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]] per hour.