Biomedical Technician I - Springfield, MO

Location: Springfield, MO. Relocation assistance available. This position is on-site.

About the role

As a Biomedical Technician, you will respond to service calls within a hospital or healthcare system. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

• Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.
• Adhere to company policies, procedures, and hospital protocols to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.
• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, ensuring ongoing customer satisfaction.
• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

Requirements

• Associate degree, Bachelor’s degree, military education, participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED with 2+ years of experience servicing electrical, electronics, IT or mechanical equipment.
• Experience with electronic digital circuitry and electronic or electro-mechanical devices.
• Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiar with technological programs (e.g., Microsoft Office).
• Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas for this job opening.
• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. During employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Preferred Qualifications

• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
• Ability to lift/move up to 35 lbs.

Pay

For U.S. based positions, the pay range for this position is $51,200.00 - $76,800.00 annually. It is not typical for an individual to be hired at or near the top of the pay range. Compensation decisions are dependent on skills, qualifications, experience, and location. This position may also be eligible to earn performance-based incentive compensation, including cash bonus(es) and/or long-term incentives (LTI).

Benefits

• Medical, dental, and vision coverage
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement