Biomedical Technician-Field Service (Norfolk w/Company Car)

About the role

TRIMEDX associates share a common purpose of serving clients, patients, communities, and each other with care and performance. Every associate is focused on customer service and collaborates to support each other. This is a unique culture where associates look forward to coming to work each day and know they make a difference.

Responsibilities

• Install, inspect, troubleshoot, repair, calibrate, and verify the performance of complex biomedical equipment with minimal supervision.
• Competent in using all applicable test equipment and tools required in the performance of duties.
• Serve as a technical advisor to the medical and clinical staff in the safe operation and use of clinical equipment.
• Aid in developing specifications for the selection of new clinical equipment.
• Demonstrate adherence to TRIMEDX core values in all professional interactions.
• Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on complex and intricate biomedical equipment.
• Repair, install, and calibrate complex and intricate biomedical equipment.
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns.
• Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery.
• Maintain biomedical expertise through ongoing training and education.
• Assist with Service Operations Special Projects as assigned.
• Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history.
• Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures.
• Ensure all service and documentation is complete, timely, and accurate.
• Build and maintain customer relationships, discuss equipment status and functionality with clinicians, adhere to the Mission, Vision, and Values of the organization(s) served, and provide a positive representation of TriMedx services by integrating the core values into job performance.
• Periodically inspect current inventory status, verify the completion of security analysis for new customer equipment, perform incoming inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory, and maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history.
• Make recommendations regarding inventory.
• Travel consistently, with up to 75% travel required, primarily regional, and perform other duties as assigned.

Qualifications

• Minimum 3 years' experience working with biomedical equipment in a clinical engineering environment.
• Valid driver’s license required; variable travel requirements depending on primary site that may require use of personal vehicle.
• Complex computer skills required, including the ability to administer a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes, and apply networking concepts.
• Ability to integrate information from a variety of sources.
• Excellent interpersonal and customer service skills.
• Strong written, verbal, and presentational communication skills.
• Education and qualifications: 2 year degree in a technical/electronics field or equivalent experience required. This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical related certification program.

Benefits

The position offers a Comprehensive Benefits Package including medical, dental, vision, 401K, Paid Time Off (PTO) & 9 paid holidays.

Pay

$28-$35 per hour

Schedule

Position offers flexible scheduling with 75% travel to client sites and 25% working remotely.

Skills

• Minimum 3 years' experience working with biomedical equipment in a clinical engineering environment.
• Valid driver’s license required; variable travel requirements depending on primary site that may require use of personal vehicle.
• Complex computer skills required, including the ability to administer a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes, and apply networking concepts.
• Ability to integrate information from a variety of sources.
• Excellent interpersonal and customer service skills.
• Strong written, verbal, and presentational communication skills.

Company Information

TRIMEDX is an Equal Opportunity Employer. Visit our website to view our Workplace Culture Commitment, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. Drug-Free Workplace. TRIMEDX is committed to providing a safe and productive work environment, and Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.