Biomedical Technician Apprentice

GE HealthCare · Georgia, United States · 2 days ago

RemoteRemoteManagement$42k–$64k/yrFull-time

About the role

The Biomedical Technician Apprentice will respond to service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. This is an onsite customer-facing service position focused on maintaining and repairing medical equipment in healthcare environments.

Responsibilities

Evaluate basic customer biomedical equipment issues, implement appropriate repairs
As assigned, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations
Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation
Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction
May assist more experienced technicians on progressive repairs and resolution
Work as a member of local team to provide efficient service delivery to all accounts within assigned area
Document all repair actions and submit reports/summaries according to schedule
Maintain approved parts inventory
Manage vendor's service delivery processes in compliance with GEHC policies
Ensure proper care of spares, tools and test equipment and ensure calibration
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment
Identify and report all customer quality or compliance concerns immediately to the Quality Organization
Meet Health and Human Services, as well as Environment Health and Safety requirements
Complete all planned Quality and Compliance training within the defined deadlines
Demonstrate professionalism, emotional intelligence, and resilience when working in high-pressure clinical environments, including situations where equipment issues may impact patient care
Work as a member of local team to provide efficient service delivery to all accounts within assigned area
Document all repair actions and submit reports/summaries according to schedule
Maintain approved parts inventory
Manage vendor's service delivery processes in compliance with GEHC policies
Ensure proper care of spares, tools and test equipment and ensure calibration
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment
Identify and report all customer quality or compliance concerns immediately to the Quality Organization
Meet Health and Human Services, as well as Environment Health and Safety requirements
Complete all planned Quality and Compliance training within the defined deadlines
Demonstrate professionalism, emotional intelligence, and resilience when working in high-pressure clinical environments, including situations where equipment issues may impact patient care

Requirements

AS, BS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment
Reliable transportation and a valid driver's license
Legal authorization to work in the U.S.

Qualifications

High school diploma/GED with demonstrated work experience, or a completed AS or BS degree strongly preferred
Experience in customer facing role(s)
Experience interfacing both internal team members and external customers as part of a solution-based service process
Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices
Strong customer communication skills
Change agent and process oriented
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner

Benefits

GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Pay

The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Schedule

Field roles are most effectively performed outside of GE HealthCare facilities and generally take place at customer locations, including hospitals and healthcare environments. Healthcare operations run 24/7. Apprentices must be flexible to support customer needs, which may include early mornings, evenings, weekends, or adjusted hours based on service or customer requirements.

Location & Mobility

Local candidates strongly preferred. Any relocation beyond 30 miles from your current location must be approved by your manager in advance.

Program Considerations

Successful completion of the apprenticeship and conversion to a full-time internal position are based on performance, business need, and role availability. Candidates who are open to relocation may increase their chances of placement into a full-time internal role. In 2025, 84% of apprentices completing the program moved into full-time internal positions.

Physical & Compliance Requirements

Ability to lift and carry equipment up to 35 pounds unassisted and perform frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting, and standing for extended periods
Ability to reach at, above, and below shoulder level; flex and extend neck; and demonstrate good hand and finger dexterity
Specific vision abilities may include color vision, close vision, distance vision, peripheral vision, and depth perception
Must successfully complete GE HealthCare background checks, post-offer drug testing, and ongoing customer access requirements, including required immunizations (obtaining and/or providing proof), additional drug tests/background checks (including a federal government background check if assigned to support a contract with the federal government), and site-specific compliance protocols

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).