Biomedical Technician Apprentice

GE HealthCare · Texas, United States · 1 wk ago

RemoteRemoteManagement$47k–$70k/yrFull-time

About the role

This learning-focused role involves responding to service calls to evaluate, diagnose, perform repairs, and conduct planned maintenance on basic biomedical equipment. The position is customer-facing, serving as the face of GE Healthcare at customer sites in Houston, TX. The apprenticeship is designed to prepare candidates for a long-term career in field service.

Responsibilities

Evaluate basic customer biomedical equipment issues and implement appropriate repairs
Perform planned maintenance (PM), safety, and environmental inspections
Maintain effective customer relations and ensure resolution and proper follow-up
Support GE Healthcare and customer facility contracts, aligning with business goals and objectives
Assist more experienced technicians on progressive repairs and resolutions
Work as a member of a local team to deliver efficient service to all accounts within the assigned area
Document all repair actions and submit reports/summaries according to schedule
Maintain approved parts inventory and manage vendor’s service delivery processes in compliance with GE Healthcare policies
Ensure proper care of spares, tools, and test equipment and ensure calibration
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment
Identify and report all customer quality or compliance concerns immediately to the Quality Organization
Demonstrate professionalism, emotional intelligence, and resilience in high-pressure clinical environments
Work as a member of a local team to deliver efficient service to all accounts within the assigned area

Requirements

AS, BS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment
Reliable transportation and a valid driver's license
Legal authorization to work in the U.S.

Qualifications

High school diploma/GED with demonstrated work experience, or a completed AS or BS degree strongly preferred
Experience in customer-facing roles
Experience interfacing both internal team members and external customers as part of a solution-based service process
Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices
Strong customer communication skills
Change agent and process-oriented
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner

Benefits

The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience, and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).