Biomedical Service Engineer, Supervisor

About the role

Manages the daily operation of the Biomedical Service Engineering department during all hours of operation. Ensures that procedures are performed according to section protocol. Provides technical expertise on improving the quality of testing through improved performance of instrumentation and reduction in downtime.

Responsibilities

• Provides technical expertise for calibration, maintenance, troubleshooting, repair, validation, installation, and evaluation of laboratory equipment and instrumentation.
• Oversees maintenance, troubleshooting, repair, and preventive-maintenance planning for large-scale automation systems.
• Maintains current technical knowledge through training, professional networking, continuing education, and review of relevant technical resources.
• Develops and maintains compliant procedures for equipment maintenance, repair, and support that meet laboratory needs and minimize downtime.
• Maintains accurate, accessible service records, including labor, materials, repair history, and documentation required for regulatory compliance.
• Maintains accurate inventory databases and maintenance schedules for laboratory equipment and instrumentation.
• Maintains critical spare-parts inventory to support timely repair of laboratory equipment and instrumentation.
• Serves as the liaison between Biomedical Service Engineering, Automation, IT, laboratory operations, and instrument vendors as needed.
• Manages and supports department personnel through regular communication, coaching, performance feedback, staff meetings, and appropriate documentation of employee development, counseling, or corrective action needs.
• Assesses staffing needs and supports recruitment, interviewing, selection, and hiring of qualified personnel.
• Directs department training, safety education, competency monitoring, and performance oversight to ensure work is performed according to established policies, procedures, and accreditation requirements.
• Manages staffing schedules, coverage, timekeeping review, and related reporting in alignment with service needs and ARUP policies.
• Supports management with strategic planning, budgeting, workload analysis, performance standards, merit recommendations, and timely reporting.
• Evaluates equipment lifecycle costs, service needs, and replacement options to support purchasing and standardization decisions.
• Supports evaluation, negotiation, and management of service contracts and future equipment purchases.

Requirements

Physical And Other Requirements: Stooping, reaching, mobility, communication, PPE, sedentary work, vision, fine motor control.

Qualifications

Education: Bachelor's degree in a related field preferred. Experience: Minimum of 5 years of experience in biomedical engineering or a related field. Certification: Certified Medical Equipment Technician (C-MET) or equivalent certification preferred.

Skills

Technical expertise, troubleshooting, communication, problem-solving, project management, leadership, teamwork, adaptability, attention to detail, organizational skills, regulatory compliance, data management, budgeting, strategic planning, negotiation, vendor relations, customer service.

Benefits

N/A

Pay

N/A

Schedule

Monday - Friday (40 hrs/wk) 8:00 AM - 5:00 PM