Biomedical Equipment Technician 1

About the role

The Biomedical Equipment Technician 1 will respond to service calls within a hospital or healthcare system in the Asheville, NC area. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. This role requires onsite work at customer locations.

Responsibilities

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform preventive maintenance (PM) and safety/environmental inspections as assigned.
• Assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow GE policies, procedures, hospital protocol, and complete necessary documentation.
• Maintain daily communications with customers to ensure resolution, proper follow‑up, and strong customer relations.
• Implement GE/customer facility contracts and support business goals/objectives.
• Work as a member of the local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, share on‑call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and maintain calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Utilize sources of help (manuals, tech support, Facetime app, online resources) when performing PM.
• Meet Health and Human Services, Environment Health and Safety, and all other applicable regulatory requirements.

Qualifications

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; or equivalent military education; or participation in the GEHC Biomed/FE Services Internship or Military Externship program; or High School Diploma/GED with 2+ years of experience servicing electrical, electronics, IT, or mechanical equipment.
• Strong analytical and communication skills with the ability to explain technical issues in an easy‑to‑understand manner.
• Knowledge of electronic digital circuitry and understanding of electronic and electro‑mechanical devices.
• Experience interpreting schematic diagrams.
• Willingness to be available “after hours” and work a rotating on‑call schedule, including weekends, for critical issues and coverage.
• Legal authorization to work in the United States; the company will not sponsor visas.
• Compliance with GEHC’s standard background check, post‑offer drug test, and any customer‑specific access policies (e.g., immunizations, additional drug tests, federal background checks if required).

Physical Requirements

• Lift, carry, push, and pull up to 35 lb unassisted.
• Frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods.
• Reach at, above, and below shoulder level; flex/extend neck.
• Good hand and finger dexterity.
• Vision abilities may include color, close, distance, peripheral, and depth perception.

Schedule

The position may require after‑hours availability and a rotating on‑call schedule, including weekends, to address critical issues and provide coverage as needed.

Benefits

• Great work environment
• Professional development opportunities
• Challenging career paths
• Competitive compensation
• Relocation assistance provided