Biomedical Equipment Tech II

Sonoran Crossing Medical Center - 33400 N 32nd Ave, Phoenix, AZ 85085

About the role

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

• Install, repair, and calibrate clinical equipment at a component level.
• Inspect incoming equipment for compliance with codes, standards, and manufacturer’s recommendations.
• Perform scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.
• Repair patient care equipment, medical communications equipment, and PCs to board/module level through understanding of electronics theory and applications including operating systems and PC repair.
• Read detailed electronic schematics.
• Troubleshoot equipment using available test equipment.
• Monitor the work of outside contractors/vendors engaged in equipment repair.
• Provide customer relations and resolve equipment service problems by ensuring clinical capability is restored as quickly as possible.
• Maintain communication with customers regarding the status of equipment repairs.
• Proactively solve technology issues when appropriate.
• Coordinate/schedule service (self, vendor, and when appropriate, other technicians) via management of customer expectations.
• Perform device investigations related to regulations and/or incident reporting under supervision if applicable.
• Participate in the “on call” rotation as necessary.
• Document all work performed, maintain parts, supplies, tools, test equipment, and technical literature by completing service reports and supplemental productivity documentation accurately and timely.
• Maintain an accurate and current parts inventory.
• Assist manager in maintaining a comprehensive library of technical literature.
• Assist with equipment installations and project work involving patient care, medical communications technology, and clinical application networks.
• Train field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.
• Resolve routine product or service problems to ensure customer satisfaction.
• Perform or schedule investigative tests, repairs, and overhauls on products as required by the customer.
• Recommend corrective services to resolve customer complaints.

Requirements

• Education: Certificate or Associate’s degree from vocational or specialized training in Biomedical Engineering, Electronic Engineering, or related study; or 5 years of progressive biomedical experience.
• Experience: Minimum 3 years of related experience required; 5 years of related experience preferred.
• License and Certifications: Valid driver’s license, insurable.

Schedule

Full Time, Monday–Friday, 07:00–15:30