Biomedical Equipment Manager

About the Role

Manages equipment lifecycle, staff, and vendor/budget operations to keep the school's medical or dental equipment safe, compliant, and running. Supports leadership and staff through reporting, communication, and issue escalation.

Responsibilities

• Oversight of the diagnosis, repairs, and maintenance of all dental equipment and systems supporting the School of Dental Medicine
• Recruit, train, and supervise dental equipment service technicians to support clinical and pre-clinical needs
• Assist with planning and selection of new dental equipment and install/commission new dental equipment as requested
• Schedule and coordinate preventive maintenance and service calls across all departments within the school
• Update and maintain an on-going equipment replacement plan and collaborate with stakeholders to prioritize and maximize efficiencies across the school
• Ensure all service work meets regulatory, safety, and manufacturer compliance standards
• Establish and monitor department KPIs related to dental equipment services
• Manage parts inventory, vendor relationships, and service supply budgets
• Review and approve service reports, work orders, and warranty claims
• Communicate clearly with departmental faculty and staff regarding equipment status and downtime focusing on customer experience
• Serve as escalation point for complex technical issues and key client concerns
• Identify training needs and coordinate ongoing technical education for staff and support learning opportunities for students
• Prepare service performance reports and present findings to leadership
• Support annual licensure exams and other events as needed

Qualifications

• Bachelor's Degree
• Minimum 3 years of experience
• Combination of education and relevant experience will be considered in lieu of education and/or experience requirement

Physical Requirements

• Ability to stand, walk, and move around for extended periods in clinical or maintenance environments
• Moderate physical activity such as lifting, carrying, and moving medical equipment (often up to 50 lbs) when necessary

Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m.

Work Arrangement

On-Campus: Teams that work on campus, in an office, or in a lab.

Benefits

• 12 Paid Holidays PLUS Paid Vacation, Sick and Personal Days
• Additional Paid Time Off (Winter Recess) during the period between Christmas Eve and the New Year
• Paid Parental Leave
• Education benefits for eligible employees, their dependents and spouse/domestic partner
• Above-average Employer Contribution towards Medical, Prescription Drug, Vision, Life, STD, and LTD Insurance plans
• A robust retirement savings plan option, which includes 100% match on employee contributions of 3-8% (150% after vesting) and enhanced match for those nearing retirement
• Free PAT bus pass
• Free University shuttle service throughout the campus

Dent Med-Clinical Affairs Pitt is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity, and diversity. EOE, including disability/veterans.