Bioinformatics Specialist

This role is with Waters, a global leader in life sciences dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. Waters collaborates with laboratories worldwide to advance medicine, ensure food and water safety, and improve patient outcomes. With a team of approximately 16,000 colleagues, Waters partners with customers to turn scientific challenges into breakthroughs.

About the role

As part of this position, you will define informatics and analysis solutions, support next-generation sequencing (NGS) tools, and act as a champion for customers by influencing product development based on their needs.

Responsibilities

• Understand computational and analytical needs from customers; define informatics and analysis solutions as well as the data journey for customers.
• Test, deploy, automate, run, and support next-generation sequencing informatics tools.
• Troubleshoot data analysis issues and address questions from internal and external customers.
• Benchmark and evaluate pipeline performance; recommend and implement improvements.
• Educate sales and support teams on NGS, data analysis requirements, and customers’ data journey.
• Be the champion for customers, lead voice-of-customer data collection, and use these insights to influence product development.

Requirements

• BS degree in biology, computer science, or a related field.
• Experience with NGS and genomics data and analysis.
• Experience in an external customer-facing role.
• Capacity to work in a fast-paced environment; ability to adapt to change.
• Strong written and verbal communication skills.
• Team-oriented, highly motivated, responsible, independent self-starter, and problem solver.

Preferred Qualifications

• MS/PhD in biology, computer science, or a related field.
• Molecular biology and/or immunology background.
• Experience with next-generation sequencing data formats (FASTQ, SAM/BAM, FASTA).
• Experience generating content for customer and stakeholder training.
• Experience with single-cell RNA-seq assays or other NGS assays (highly desirable).
• Experience with any of the following: Docker, Common Workflow Language (CWL), Seven Bridges, Arvados, or AWS.

Pay

The expected base pay range for this role is $95,600.00 – $153,000.00 USD annually, plus incentives. Final compensation will be determined based on experience, skills, and geographic location.

Schedule

This role requires a minimum of 4 days of in-office presence per week at the Milpitas, CA location. Remote or field-based positions will have different workplace arrangements.