Bio Design Center Laboratory Coordinator

Location: On-site Plainville, MA. Relocation assistance is not provided. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening.

About the role

Our new Bioprocess Design Center is an innovative facility dedicated to demonstrating and training customers on our innovative single-use technologies, Upstream and Downstream solutions, cell culture media, cell lines, resin, and analytical offerings. The Laboratory Coordinator will play a significant role in establishing and operationalizing the new Bio Design Center (BDC) facility. This position will be instrumental in the initial setup, commissioning, and organization of the laboratory infrastructure, ensuring the center is fully operational and optimized for commercial customer activities.

Responsibilities

• Plan and implement comprehensive customer visits, including scheduling, conference room bookings, catering coordination, travel arrangements, and facility access management through security and badge systems (10%)
• Serve as primary liaison between customers and technical teams, coordinating meetings with appropriate staff and business managers
• Generate comprehensive quotes for consumables, materials, and engineering trial services required for customer design-in studies, coordinating rapid orders across different business units
• Handle rapid procurement and expedited ordering process to support time-sensitive customer trials and engineering studies, ensuring materials availability aligns with project timelines
• Develop dual track quoting system for providing detailed cost estimates for both Plainville team budget planning and external customer pricing expectations for trial services
• Maintain all lab equipment, work with facilities, engineering, and outside vendors on preventive maintenance schedule, commission new equipment, vendor appointment as required, and maintain calibration status of all equipment (10%)
• Maintain accurate lab inventory of chemicals and coordinate stocking needs with local procurement group on site (20%)
• Work with Finance to supervise expenses against budget and ensure invoices are paid, in addition to assisting in the annual budget planning process
• May assist in the preparation of chromatography buffer, formulation buffers, etc. according to buffer sheets with quality and consistency as requested (20%)

Requirements

• Associate degree required or equivalent laboratory inventory management experience; Bachelor’s degree preferred
• 1+ year experience in Laboratory Inventory Management
• Project Management Skills: Ability to coordinate multiple concurrent setup activities and lead project timelines
• Interpersonal Skills: Excellent written and verbal communication abilities to coordinate with diverse customer groups
• Software Proficiency: Advanced skills in MS Excel, PowerPoint, Word, and project management tools
• Systems Thinking: Ability to design integrated laboratory systems and workflows
• Problem-Solving: Strong analytical skills to identify and resolve setup challenges
• Vendor Management: Experience with vendors and managing service agreements
• Adaptability: Ability to work in a multifaceted startup environment with changing priorities
• The ability to regularly lift and move items weighing 30 to 50 pounds; some roles may occasionally require lifting items up to 70-100 pounds, often with the use of material handling equipment

Preferred Qualifications

• Laboratory Setup Experience: Previous experience in laboratory design, construction, or major equipment installations
• Regulatory Knowledge: Familiarity with laboratory safety regulations, good laboratory practices (GLP), and equipment validation procedures
• Technical Expertise: Understanding of laboratory equipment, instrumentation, and bioprocessing technologies

Benefits

• Competitive remuneration and annual incentive plan bonus scheme
• Healthcare and company 401k
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance, and short- and long-term disability
• Retirement and savings programs, including a competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offering eligible colleagues the opportunity to purchase company stock at a discount

Pay

The hourly pay range estimated for this position based in Massachusetts is $28.16–$38.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

Schedule

Standard (Mon-Fri)