BILLINGUAL SALES ASSOCIATE - NORTH MIAMI BEACH
Our Vision
We are committed to being the ultimate home store. Our purpose is to enrich people's lives and make the world a better place. Our mission is to provide quality home furnishings at excellent values in an exciting and fun environment.
About the role
Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. As a Sales Associate, you will help guests design a home they'll love, engage and present various home furnishings and service options, navigate large showrooms and be on your feet 8 hours a day, build personal connections and guide customers through the sales process, assist guests in finding the best financing options, convert customer interactions into successful sales, create invoices and schedule deliveries, prospect and account management, maintain neatness of the showroom for a welcoming customer experience, meet or exceed monthly sales goals and other KPIs set by management, address customer concerns to ensure customer satisfaction, and continue professional development.
Responsibilities
- Help guests design a home they'll love
- Engage and present various home furnishings and service options
- Navigate large showrooms and be on your feet 8 hours a day
- Build personal connections and guide customers through the sales process
- Aid guests in finding the best financing options
- Create invoices and schedule deliveries
- Prospect and account management
- Maintain neatness of the showroom for a welcoming customer experience
- Meet or exceed monthly sales goals and other KPIs set by management
- Address customer concerns to ensure customer satisfaction
- Continue professional development
Requirements
- Education & Work Experience: High-School Degree from an accredited institution, or GED equivalent
- Schedule: Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
- Technology Requirements: Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.), Google Suite (i.e. Docs, Sheets, Slides, etc.), and ability to guide customers throughout the showroom for extended periods of time
Qualifications
- Positive Energy
- Goal-Oriented
- Speaking Effectively / Listening Attentively
- Self-Driven and Motivated
- Customer Facing Experience
- Relationship Management
- Ability to Influence
- Integrity
- Professionalism
- Change Receptivity
- Technology Fluency
- Entrepreneurial Spirit
Benefits
- Competitive, Transparent Compensation
- Medical, Dental, and Vision Insurance
- Life & Disability Insurance
- Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
- 401(k) with Company Match
- Paid Vacation & Sick Time
- Employee Resource Groups (ERGs)
- Flexible Environment
- Employee Assistance Program (EAP)
- Associate Purchase Discount Program
- Paid Parental Leave
- And so much more...
What We’re Looking For
- Positive Energy
- Goal-Oriented
- Speaking Effectively / Listening Attentively
- Self-Driven and Motivated
- Customer Facing Experience
- Relationship Management
- Ability to Influence
- Integrity
- Professionalism
- Change Receptivity
- Technology Fluency
- Entrepreneurial Spirit
What You’ll Do
As a Sales Associate, you will:
- Help guests design a home they'll love
- Engage and present various home furnishings and service options
- Navigate large showrooms and be on your feet 8 hours a day
- Build personal connections and guide customers through the sales process
- Aid guests in finding the best financing options
- Create invoices and schedule deliveries
- Prospect and account management
- Maintain neatness of the showroom for a welcoming customer experience
- Meet or exceed monthly sales goals and other KPIs set by management
- Address customer concerns to ensure customer satisfaction
- Continue professional development