Billing Supervisor

Responsibilities

• Coordinates the insurance billing function of the department and sees to the proper application of patient, insurance, and other payments.
• Create efficiencies by improving processes and identifying best practices while actively seeking methods to demonstrate a commitment to continuous improvement and efficiency.
• Conduct data analysis to identify billing issues and resolve them.
• Implement process enhancements to optimize billing operations.
• Aid the Revenue Cyle Manager (RCM) with establishing Business Office policies and procedures.

Qualifications

• At least two (2) years’ experience supervising in healthcare business office environment preferred.
• Proven experience in billing, revenue cycle management, project management, or as office manager.
• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on accuracy.
• Knowledge of billing software and systems (e.g., billing software, ERP systems).
• Understanding of healthcare billing regulations.
• Exceptional human relations skills, effective oral, listening, and written communication skills.
• Ability to deal professionally, courteously, and efficiently with others and to remain calm under stress.
• Knowledge of Third-Party Denials, including knowledge of Denial processes along with SOP knowledge.
• Ability to motivate others in a positive manner.
• Effectively coach and mentor support staff.
• Ability to effectively & efficiently work in a fast-paced environment with a high volume of activity.
• Strong attention to detail with excellent organizational/time management skills and multi-tasking ability.
• Strong Excel working experience.