Billing Specialist, Patient Financial Services

Location: Facility Bone and Joint Center, 3555 S National Ave, Springfield, Missouri, 65807
Scheduled Weekly Hours: 40
Work Shift: Day Shift, 7:00 AM to 3:30 PM

About the Organization

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five emergency rooms, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to Work five times
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group
• Acknowledged by Forbes as one of the Best Employers for New Grads
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025)

Responsibilities

• Ensure accuracy in billing claims to insurance companies
• Attain and maintain comprehensive knowledge of billing regulations and guidelines set by insurance companies
• Review claims to efficiently bill compliant claims and resolve billing issues
• Complete assigned work daily and accurately to meet or exceed departmental goals such as cash collection, productivity, and days in A/R

Requirements

• High School diploma or equivalent (Required)
• 1 year of business office experience (Preferred)

Skills

• Strong analytical skills to recognize problems
• Excellent computer skills and strong aptitude to learn and maximize use of applications
• Ability to multitask and shift priorities in a fast-paced environment
• Billing knowledge or experience (Preferred)
• Medical terminology (Preferred)

Benefits

Medical, Vision, Dental, Retirement with Employer Match, and more (for employees working 20+ hours per week). For a comprehensive list of benefits, visit Benefits | CoxHealth.