Billing Specialist - Fluent German Required

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to providing quality, excellent legal and client services; developing diversity among our lawyers and staff; and cultivating an environment that promotes an ambitious spirit, collaboration, and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About the Role

Manage incoming work requests and meet firm standards for billing. Interact with partners, management, practice management, clients, and staff, which requires strong interpersonal communication skills, both written and verbal.

Responsibilities

• Own the billing process. Process edits on proformas and write-offs, prepare and edit invoices, and respond to questions from clients and billing attorneys.
• Ensure compliance. Review, analyze, and ensure adherence to client outside counsel guidelines.
• Strengthen the cash cycle. Analyze unapplied cash to help billing attorneys meet defined billing and collection goals and improve the firm's cash cycle.
• Be the client liaison. Partner with clients' Accounts Payable departments and law department administrators to resolve and process invoices and payments, including e-billing.
• Serve as a firmwide resource. Represent the Finance department across the firm, answering questions from clients, billing attorneys, practice area leaders, management, timekeepers, and staff on all aspects of the billing process.
• Keep client data accurate. Work with other departments to maintain and update client matter files—rates, addresses, contacts, special billing agreements, disbursement requirements, and markups/discounts.
• Solve and escalate. Resolve client issues and escalate to the Client Account Manager when needed.
• Deliver insight. Generate ad hoc reports as needed.
• Protect data integrity. Adhere to accounting principles and controls, ensure the integrity of accounting data, and follow WilmerHale's billing, collections, financial, and planning policies and procedures.
• Hit your metrics. Meet defined performance metrics and help the Billing & Collections team achieve its departmental goals.

Requirements

• Minimum 2 years of billing and collections experience preferred (other relevant experience may be considered).
• Legal or professional services industry experience preferred, along with experience in service-industry billing and collections software.
• Professional fluency in both German and English (written and spoken) is required. This role regularly supports German-speaking clients, attorneys, and business operations.

Qualifications

• Bachelor’s degree in business, Accounting, or Finance required, or equivalent experience.

Skills

• Financial expertise. Knowledge of a broad range of accounting policies and procedures, plus experience with accounting and collections software systems.
• Analytical strength. The ability to perform complex financial analysis and solve problems with sound, confident decision-making.
• Independence. The ability to work effectively with minimal supervision while prioritizing and handling diverse tasks.
• Communication skills. Strong oral and written communication that conveys professionalism and understanding, with the ability to interact with all levels of personnel and function as part of a team.
• Adaptability. Responsiveness to changing management needs and a forward-looking openness to technological change—including a willingness to build comfort with generative AI tools as they become more integrated into the firm's practice—to support efficiency and innovation.
• Technical skills. Proficiency with Microsoft Office products.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match and profit-sharing options
• Paid time off and holidays

For additional information about our benefits, please click here.