Billing Specialist

Key Responsibilities

• Process and generate customer invoices through McLeod based on load data, rate agreements, and supporting documentation.
• Review load details for accuracy and completeness prior to invoicing.
• Ensure that all required documents (e.g., proof of delivery, rate confirmations) are attached and meet billing standards.
• Maintain billing records and documentation in accordance with company policy and audit requirements.
• Upload invoices to customer portals and/or email them as required.
• Aid in billing-related reporting, audits, and internal process improvements.
• Maintain a working knowledge of customer-specific billing instructions and compliance requirements.
• Support month-end closing activities related to revenue and billing.

Qualifications

• High school diploma or equivalent required; post-secondary education in Accounting, Business, or a related field is a plus.
• 2+ years of billing experience, preferably in the transportation or logistics industry.
• Prior experience using McLeod software is a plus but not required. Training can be provided. Must be a quick learner.
• Familiarity with EDI invoicing or customer-specific upload procedures is beneficial.

Work Environment and Physical Requirements

• Office Setting; Prolonged periods of sitting at a desk and working on a computer.
• Occasionally work extended hours during billing close or high-volume periods.

Benefits

• Medical, Dental, & Vision Benefits (basic medical plan, 100% covered by the company for the employee only)
• FSA/HSA
• 7 Paid Holidays
• Paid Time Off / Sick Leave
• 401(k) Retirement Plan plus Company Match (according to plan rules)
• Basic Company sponsored Life Insurance
• Employee Assistance Program
• Additional Voluntary Programs