Billing Specialist

Onsite role in Richmond, Virginia or Virginia Beach, Virginia.

Responsibilities

• Prepare and process high-volume monthly client billings accurately and on time.
• Ensure compliance with client billing guidelines and firm policies.
• Handle complex billing arrangements, including alternative fee agreements (AFAs), split billing, consolidated billing, and insurance billing.
• Partner with attorneys and staff to resolve billing questions and discrepancies.
• Monitor unbilled work, client credits, and trust balances.
• Generate billing reports and respond to attorney and client requests.
• Assist with process improvements and participate in departmental projects.
• Provide excellent service to internal and external clients.
• Support onboarding and training of new team members as needed.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 3+ years of billing experience, preferably in a law firm or professional services environment.
• Experience with billing systems such as Aderant, Elite, or SAP (Aderant preferred).
• Strong Microsoft Excel, Word, and Outlook skills.
• Excellent attention to detail and organizational skills.
• Strong communication and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Self-motivated with the ability to work independently and as part of a team.

Benefits

You'll be part of a collaborative team that values accuracy, professionalism, continuous improvement, and exceptional client service.