Billing Specialist

Key Responsibilities

• Billing & Invoice Management
• Generate, review, and distribute customer invoices accurately and timely
• Reconcile billing discrepancies by reviewing spreadsheets, operational records, emails, and supporting documentation
• Validate billing data across multiple systems and sources to ensure accuracy
• Maintain organized billing records and supporting documentation
• Absorb and track aging reports, invoice tracking, and billing follow-up activities

Operational Support

• Build and maintain Excel-based reporting and tracking tools to support billing workflows
• Utilize formulas, pivot tables, lookups, and data validation functions to improve efficiency and accuracy
• Collaborate with internal departments to gather information needed to resolve billing issues
• Support continuous improvement initiatives by identifying process gaps and recommending operational enhancements
• Adapt to shifting priorities and support a high-volume operational environment with urgency and accountability

Cross-Functional Collaboration

• Communicate professionally with internal teams regarding invoice questions, disputes, and data clarification
• Partner with Finance and Operations teams to ensure billing consistency and alignment
• Contribute to a positive, collaborative team environment while supporting shared departmental goals

Required Qualifications

• Intermediate to advanced Microsoft Excel skills, including: Pivot Tables, VLOOKUP/XLOOKUP, IF Statements, Data cleanup and reconciliation
• Strong attention to detail and analytical problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to work independently and remain organized with minimal oversight
• Strong written and verbal communication skills
• Ability to navigate ambiguity and identify practical solutions proactively

Preferred Qualifications

• Experience in billing, accounts receivable, finance operations, or related administrative functions
• Experience working in a fast-paced, operationally lean, or high-growth environment
• Familiarity with accounting or ERP platforms such as NetSuite, QuickBooks, Sage, or similar systems
• Experience within transportation, logistics, recycling, waste, or service-based industries preferred