Billing Specialist
Urban Park Services is looking for a Billing Specialist who can bring disciplined follow-through to financial record integrity across remote back-office support for parking and vehicle-assistance field operations, including dispatch, scheduling, billing, records, and customer care. In practice, the role is billing-specialized execution within parking service operations, with decisions grounded in current records rather than memory or guesswork.
Responsibilities
- Track unresolved financial exceptions as part of the Billing Specialist workflow.
- Maintain audit-ready documentation to support billing-specialized execution.
- Protect confidential account information during billing processes.
- Review financial inputs against supporting records to ensure accuracy.
- Reconcile discrepancies before reporting or processing.
- Apply account analysis while managing exceptions, owners, and deadlines.
- Document status reporting decisions clearly for team reference.
- Use sound judgment around process compliance, escalating when necessary.
About the Role
The role is working well when financial record integrity becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates. Remote execution is complete only when billing-specialized execution leaves financial records accurate, secure, traceable, and ready for the next authorized teammate.
Working Strengths
- Confidently use the Billing Specialist workflow and execution processes.
- Apply account analysis without losing track of exceptions or deadlines.
- Document decisions clearly for team follow-up.
- Exercise sound judgment in process compliance and escalation.
Pay
Base salary: $46,000–$68,000 per year.
Schedule
Full-time, 100% remote within the United States. Associate level.