Billing Specialist

About the role

The Billing Specialist is responsible for assisting in the company's billing operations. This role ensures accurate and timely invoicing, resolves billing issues, and collaborates with various internal departments and MSP (Managed Service Providers) to ensure efficient financial processes.

Responsibilities

• Manage a billing portfolio by developing and strengthening client/MSP relationships.
• Reconcile invoices with timesheets, Kronos, contracts, and other supporting documentation.
• Prepare, review and submit accurate invoices for healthcare staffing services provided to clients.
• Collaborate with Recruiters, Account Managers, Payroll and Accounts Receivable to verify billable hours and placement details.
• Maintain consistent follow-up with internal and external contacts to minimize loss and uncollectible receivables.
• Contribute to team effort by accomplishing related results as needed.
• Investigate and resolve billing discrepancies and communication resolutions to clients and internal teams.
• Work cross-functionally with our internal teams and identify and implement process improvements to enhance billing accuracy and efficiency.
• Ensure billing practices comply with company policies and relevant regulations.
• Generate billing reports and assist in month-end closing activities.
• Support audits and financial reviews by providing requested documentation and reports.
• Perform other duties as assigned.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration or a related field preferred.
• Previous experience in an office or administrative setting-- Healthcare Staffing experience a plus.
• Excellent professional communication skills, both written and verbal.
• Proficiency in billing software (NetSuite, Bullhorn or similar platforms)
• Strong Excel skills and proficiency with MS Office Suite.
• Skilled at following instructions and working independently.
• Strong organizational and time management skills.
• Effective decision-making skills, including the ability to interpret procedures and policies.
• Strong prioritization and multi-tasking abilities, capable of thriving in a fast-paced environment.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.

Schedule

In-office with flexibility to work from home with manager approval.

Benefits

• Unlimited Time Off & Flexible Hours: Battery low and in need of a recharge? Do it! Need a mental health day? Go for it! Family emergency? We've got your back.
• Kick-ass Culture: Think casual dress, ping pong tournaments, celebrating personal milestones, and on-site gyms. We're all about working hard, playing hard, and celebrating wins together.
• Leadership that Rocks: Our team is passionate about growth, both yours and ours. We offer training, coaching, and an open-door policy, so your ideas are always heard.
• Benefits Galore: Health insurance, 401k match, paid maternity leave... we've got you covered.