Billing Specialist

This role operates within a Philippine travel agency and tour operator specializing in domestic and international packages, groups, corporate/incentive travel, ticketing, hotels, transfers, and visa assistance. The Billing Specialist ensures financial record integrity with a focus on billing accuracy and traceability.

About the Role

The Billing Specialist maintains clear separation between confirmed facts, pending dependencies, and exceptions in financial records. Execution is evaluated through a billing-focused, specialized workflow that ensures visibility of sources, owners, statuses, and next actions within the travel agency’s operations.

Responsibilities

• Document billing tasks with status tracking, ensuring visibility of sources, owners, statuses, and next actions.
• Review invoices and reconcile financial records with deadline management, maintaining accuracy and compliance.
• Coordinate documentation with reporting to ensure traceability and process compliance.
• Perform quality control and workflow management to surface errors before they result in downstream rework.
• Apply judgment in follow-ups, especially when billing depends on external confirmations rather than assumptions.
• Maintain role-specific documentation to ensure secure, traceable, and handoff-ready work for authorized teammates.

Requirements

• Confident use of the Travbest workflow and financial records within the context of a travel agency’s billing operations.
• Ability to maintain data accuracy without losing track of evidence or deadlines.
• Document process compliance and escalate issues with clear reasoning.
• Cross-functional coordination to ensure billing accuracy and readiness for handoffs.

Pay

Base salary: $43,000–$65,000 per year.

Schedule

Full-time, 100% remote within the United States.