Billing Specialist

About the role

The Billing Specialist ensures timely, accurate billing for assigned accounts according to contract terms.

Responsibilities

• Process invoices and credit memos for customers in a timely manner.
• Retrieve, print, and review all required internal and incoming billing documentation from various sources following department audit procedures.
• Enter billable information for each job, verifying units, rates, and calculations against internal/external reports and AS400 screens per contract terms.
• Update customer database with new customer information.
• Manage account statuses and balances, identifying and resolving inconsistencies.
• Post bills, receipts, and invoices promptly; resolve accounting issues.
• Maintain a monthly count of truckloads and assist with sending contracts to vendors.
• Support end-of-month close-out and prepare accounting reports for Corporate.
• Organize financial documents and maintain historical records.
• Assist with internal audits of financial documents.
• Communicate outstanding debts and deadlines to customers.
• Serve as the point of contact for vendor invoices and check requests.
• Maintain office inventory, order supplies, and keep the supply area organized.
• Answer and direct phone calls courteously to appropriate personnel.
• Perform other duties as assigned.