Billing Specialist

About the role

The Billing Specialist operates within cultural, heritage, pilgrimage, and group-tour planning workflows, focusing on destination, booking, supplier, sales-support, and traveler-service processes. This role ensures financial record integrity by maintaining clear separation between confirmed facts, pending dependencies, and exceptions in a billing-focused, specialized-execution context.

Responsibilities

• Document billing activities with invoice reviews, ensuring each checkpoint includes a visible source, owner, status, and next action within cultural, heritage, pilgrimage, and group-tour planning workflows.
• Maintain role documentation with status tracking for billing-focused tasks, ensuring traceability and accountability.
• Reconcile financial records with deadline management, adhering to billing-focused execution standards.
• Coordinate documentation with reporting to ensure clarity and compliance in billing processes.
• Review quality control and workflow management to surface errors before they result in downstream rework.

The decision pattern prioritizes financial record integrity, ensuring completed work is traceable, unresolved items have owners, and repeated errors are addressed proactively.

Requirements

• Confidently use The Travel Experts UK Workflow Context and Financial Records to support billing in cultural, heritage, pilgrimage, and group-tour planning workflows.
• Apply data accuracy while maintaining evidence and meeting deadlines in a billing-focused workflow.
• Document process compliance and escalate issues with clear reasoning in the context of the role’s workflows.
• Exercise judgment in follow-up actions, especially when billing depends on external confirmations rather than assumptions.
• Pass the role-specific handoff test, demonstrating cross-functional coordination, billing focus, and data accuracy within the specified workflows.

Pay

Base salary: $43,000–$65,000 per year.

Schedule

Full-time, 100% remote within the United States.