Billing Specialist

Welcome to United Utility Services, a dynamic player in the electric utility industry. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple: Safety, Quality, Integrity, and Professionalism. At United Utility Services, we craft power delivery solutions – built safe, engineered smart, and driven by what customers demand – fueling communities with reliable energy. We are the best-in-class, trusted partner delivering customer-centric Power Delivery Construction and Engineering solutions.

About the role

As a Billing Specialist at United Utility, you will play a pivotal role in ensuring the smooth and efficient operation of our billing processes. Your meticulous attention to detail and expertise in billing procedures will directly contribute to the financial health of our organization, allowing us to continue providing exceptional service to our customers and driving our mission forward. This is an in-office position based out of Canton, MS.

Responsibilities

• Manage and oversee all aspects of the billing process, including invoicing, payment processing, and account reconciliation.
• Collaborate with internal teams to resolve billing discrepancies and address customer inquiries in a timely and professional manner.
• Conduct regular audits to identify and correct billing errors, ensuring accuracy and compliance with regulatory standards.
• Generate comprehensive reports and analysis to track billing performance and identify areas for improvement.
• Stay updated on industry trends and regulations to ensure adherence to best practices and compliance requirements.
• Assist in the development and implementation of billing policies and procedures to optimize efficiency and streamline operations.

Requirements

• High School Diploma or equivalency; associate’s degree in business administration, Accounting, or equivalency (preferred).
• Minimum of 3-5 years' experience in billing, accounts receivable, or related financial roles.
• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.

Skills

• Certified Billing and Coding Specialist (CBCS) certification (nice-to-have).
• Power Delivery or Utility Experience (nice-to-have).

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable.
• 401(k) with company match.
• Paid time off.
• Company-paid holidays.
• Short and long-term disability.

Pay

The salary range for this position is paid at an hourly rate of $22.00 - $29.00. Final compensation will be determined based on experience, qualifications, and overall fit for the role.

Schedule

This is an in-office position.

Locations: Palm Beach Gardens, FL; New Orleans, LA; or Woodlands, TX