Billing Specialist

Selected applicant will work alongside teammates, conducting insurance verification, patient financial review, and follow-up.

Responsibilities

• Works as a productive member of the billing department, conducting insurance verification, collections activities, generating patient billing statements, working assigned accounts receivable, third-party payer activity and communications, and communicating necessary information to teammates.
• Provide support for billing components of new patient registration, including insurance verification, fee assignment, and coordinating with all front desks of the organization.
• Generate paper claims, special billings, and patient statements as needed either electronically or on paper.
• Receipt and post income, working remits, for payers and patients as assigned.
• Work denials, delayed payments, and other A/R activity with assigned payers, taking care to note patient accounts appropriately.
• Process refunds as needed.
• Assist staff with bank deposit and participate in balancing activities throughout the month.
• Communicate openly and timely with staff and management regarding trend concerns, eligibility issues, and other payer behavior and business conditions observed.
• Provide timely, accurate, and helpful service to internal and external customers.
• Respond promptly, courteously, and accurately to all (staff, private, and third-party payors) inquiries regarding accounts.
• Exhibit and promote decisions/behavior consistent with the Center's established Vision, Mission, and Values.
• Cross-train in all functions of the billing department.
• Other duties as assigned by Supervisor.

Requirements

• High School Diploma or GED.
• One year of office experience, including A/R, collections, customer service, or data entry.
• Computer skills including Microsoft Excel, proficiency in internet usage, and demonstrated ability to learn new software products.
• Mathematical accuracy.
• Ability to communicate positively and effectively with others.
• Dependable vehicle, valid driver's license, and compliance with agency's liability carrier requirements may be required depending on job assignment.
• Extensive work in the Electronic Health Record is required.

Pay

Starting wage is $38,896/year ($18.70/hour).