Billing Specialist

About the role

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

Qualia's billing environment is complex. We manage subscription billing, usage-based charges, marketplace transactions, multiple credit structures, and a wide range of payment terms across thousands of customers. This role sits at the center of it all. As a Billing Specialist on the Revenue Operations team, you'll own and run core billing operations — processing payments, resolving billing discrepancies, generating invoices, managing credits, and ensuring our customers are billed accurately and on time. You'll work closely with Deal Desk, Finance, Customer Success, Growth