Billing Specialist

About the role

Adaugeo Healthcare Solutions (AHS) is seeking a Billing Specialist to join the team in Pendleton, OR! The Billing Specialist is responsible for managing patient accounts and resolving outstanding Accounts Receivable (AR) issues. This role ensures accurate billing processes and patient satisfaction through effective communication and problem-solving.

Responsibilities

• Review patient account balances to determine appropriate collection actions based on billing office guidelines.
• Accurately document account changes and actions taken.
• Identify and process overpayments according to established procedures.
• Respond to patient billing inquiries via email, resolving issues promptly and efficiently.
• Verify and update patient information as necessary.
• Handle inbound and outbound phone calls to assist patients with their accounts, including processing payments and setting up payment plans.
• Accurately post both manual and electronic patient payments.
• Review and respond to tasks in the practice management system as required.
• Identify and address abnormalities or mismatched entries, coordinating with relevant personnel to resolve issues.

Requirements

• Manual dexterity for office machine operation including computer operations, stooping, bending, mobility to complete errands, or sitting for extended periods of time.
• Ability to handle stress triggered by multiple staff demands and deadlines.

Qualifications

• High School Diploma or equivalent.
• Prior medical billing experience preferred.

Skills

• Strong problem-solving skills, with the ability to identify and resolve issues efficiently.
• Excellent teamwork and communication skills, balancing individual and team responsibilities.
• Effective planning and organizational skills, with the ability to prioritize tasks and manage time efficiently.
• Commitment to completing tasks in a timely manner while maintaining high-quality standards.
• Proficiency in using practice management systems and handling patient billing inquiries.

Benefits

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in house

Pay

Starts at $20 per hour (dependent on experience)

Schedule

M-F, 6am-3pm