Billing Specialist

About the role

The Billing Specialist at People Driven Technology, Inc. is responsible for managing all billing-related processes around customer invoicing and revenue tracking. This role is ideal for someone who is highly organized, detail-oriented, and committed to ensuring accuracy and timely processing of billing transactions.

Responsibilities

• Generate and send accurate, timely invoices to customers based on product shipments, project milestones, or service agreements
• Review contract terms to ensure invoicing aligns with customer agreements, including payment schedules and agreed-upon rates
• Serve as a point of contact for billing-related customer inquiries, resolving concerns or disputes promptly and professionally
• Ensure all necessary approvals are obtained and that order terms, including pricing, scope, and delivery dates, are correctly reflected in the billing system
• Set up new customer accounts and collect all relevant documentation
• Partner with sales, project management, and procurement teams to verify that orders align with customer expectations and project requirements
• Prepare billing reports and assist with monthly and quarterly financial reconciliations and audits
• Support additional duties and special projects as assigned

Requirements

• 2+ years of experience in billing, accounts receivable, or a similar finance-related role
• Experience working with NetSuite or other ERP/billing systems
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite, especially Excel
• Strong problem-solving skills and a proactive approach to resolving issues
• Strong attention to detail and accuracy

Qualifications

• Bachelor’s degree in Finance or Accounting preferred
• Experience in the technology or professional services industry preferred
• Sales tax, GST/PST, or VAT knowledge preferred

Skills

• Comprehensive medical, dental, and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive compensation
• Collaborative and welcoming office culture
• Work-life balance and paid time off

Benefits

• Comprehensive medical, dental, and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive compensation
• Collaborative and welcoming office culture
• Work-life balance and paid time off

Pay

Compensation is competitive and commensurate with experience.

Schedule

This is an in-office position based at PDT’s headquarters in Byron Center, MI.