Billing Specialist

About the role

Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to more than 40 branches across 11 western states. With decades of experience in office equipment and technology sales and service, we have built strong partnerships with leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At POA, we offer opportunities for growth, training, and long-term career development in a collaborative team environment.

We are seeking a detail-oriented Billing Specialist to join our team in Beaverton, OR. This is a full-time, on-site, entry-level position responsible for accurate and timely billing of standard contracts, basic account audits, invoice corrections, and other routine billing tasks. This is a great opportunity for someone looking to build a career in billing and grow into more advanced responsibilities.

Responsibilities

• Process billing for standard contracts using business management software
• Review usage reports and verify billing data for accuracy
• Perform basic account audits, including reviewing contract rates, terms, and active services
• Process rebills, corrections, and straightforward invoice disputes
• Enter dealer meter information and resolve basic billing discrepancies
• Maintain accurate notes and documentation in company systems
• Generate basic reports and populate reporting templates
• Monitor billed and unbilled items and complete assigned work within expected timelines
• Identify and escalate billing errors, missing information, or other account issues

Qualifications

• Strong attention to detail and comfort working with numbers
• Strong organizational and time-management skills
• Ability to follow established processes and meet deadlines
• Good written and verbal communication skills
• Comfortable using email and Microsoft Office tools
• Basic Excel skills; ability to filter and sort data
• Ability to multitask while maintaining accuracy
• Professional phone and interpersonal skills

Preferred, but not required:

• Associate degree
• Previous billing, invoicing, accounting, or office experience

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• PTO, Vacation, and Sick Leave
• FSA Program
• Advancement and Career Growth Opportunities
• Company Events and Team Activities
• Supportive, Team-Oriented Work Environment

Pay

$19/Hour

Schedule

Monday–Friday, 8:00 AM–5:00 PM