Billing Specialist
Munger, Tolles & Olson LLP · Los Angeles, CA · 1 wk ago
HybridAccounting$33.85–$40.87/hrFull-time
The role
Join our team as a Billing Specialist, where you'll play a key role in managing both routine and advanced billing operations.
Job functions & responsibilities
- Review and maintenance of client bills: Auditing client bills, including reviewing time and expenses for rate compliance, narrative corrections, transfers and other billing issues, as well as finalizing invoices.
- Compliance with client billing requirements: Familiar with any special billing requirements of assigned clients. Responsible for ensuring Firm’s bills are in compliance.
- Electronic Billing: Responsible for preparing invoice file(s) sent to the client; inclusive of reviewing the file in eBilling Hub to verify accuracy and compliance with the client’s billing guidelines and resolution of e-billing issues. Ensure that timely and helpful communications are sent to appropriate parties to resolve any issues, including identifying and communicating the resolution efficiently and effectively. Proactively monitor e-billing progress, including status reporting in e-billing systems and eBilling Hub, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects. Ensure that all e-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed.
- Act as a liaison between billing attorneys and billing secretaries, attorneys, and/or organization (customers) and the billing staff.
- Aid with month-end closing and reporting as needed.
Qualifications & skill requirements
- Bachelor’s degree in Business, Finance, Accounting, or equivalent, preferred.
- Minimum of five (5) years’ billing/eBilling experience in a law firm environment.
- Experienced with Elite 3E and eBilling; eBilling HUB preferred.
- Must effectively communicate with all levels of personnel, have excellent attention to detail, and work well under pressure.
- Excellent organizational skills and ability to strategize, multi-task and prioritize are required.
- Must have an exemplary customer service mindset, be highly motivated, and enjoy a team-oriented atmosphere.
- An ownership mentality, a commitment to proactive communication and exceptional follow-through skills are essential for success in this position.
- Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, SUMIF and similar functionality).