Billing Specialist

About the role

Klinedinst PC is a multi-office litigation and insurance defense law firm with offices across California, the Pacific Northwest, and the Southwest. We are seeking a Billing Specialist to join our San Diego office.

Responsibilities

• Invoice Preparation & Distribution
• Review and revise prebills based on attorney feedback
• Apply retainer balances, split billing across multiple clients or matters, and organize supporting billing detail as required
• Perform fee and cost calculations, verify rate compliance, and confirm that billed entries fall within client guidelines before submission
• E-Billing & Outside Counsel Guideline Compliance
• Submit invoices through carrier and client e-billing portals, ensuring adherence to platform-specific formatting and submission rules
• Proactively identify non-compliant time entries, billing codes, or narratives before submission and coordinate corrections with the responsible attorney or legal assistant
• Maintain current knowledge of preferred billing requirements and outside counsel guidelines (OCGs) for the firm’s key insurance carrier and corporate clients
• Client & Matter Maintenance
• Maintain accurate client and matter billing information in Aderant, including rate schedules, billing instructions, and contact preferences
• Process billing-related changes such as rate updates, matter transfers, and billing arrangement modifications as directed
• Respond promptly to billing inquiries from attorneys, legal assistants, and clients, escalating complex issues to the Billing Manager as appropriate
• Workflow & Team Support
• Provide support to the Billing Manager, including tracking billing workflow, assisting with complex or high-volume billing cycles, and completing special billing projects
• Assist with month-end billing close, ensuring that all assigned matters are billed, submitted, or appropriately documented within the billing cycle
• Collaborate with the collections and cash application teams to resolve invoice discrepancies and support AR follow-up on outstanding balances

Requirements

• 3+ years of hands-on billing experience in a law firm environment, with direct exposure to insurance defense or carrier billing preferred
• Proficiency with Aderant Expert and BillBlast, or demonstrated experience with a comparable legal billing platform (Juris, Elite, ProLaw)
• Working knowledge of e-billing portals and outside counsel guidelines; comfortable navigating carrier-specific submission rules and resolving portal rejections
• Strong Microsoft Excel skills and general proficiency across Office applications
• Excellent written and verbal communication skills — you’ll interact daily with attorneys, legal assistants, and occasionally carrier billing contacts
• High attention to detail and the ability to manage a multi-matter billing queue under deadline pressure without sacrificing accuracy
• Customer-service mindset with a proactive, problem-solving approach to billing issues
• Ability to work independently and as part of a team, adapting to shifting priorities in a fast-paced litigation environment

Qualifications

• Familiarity with task-based billing (UTBMS/ABA billing codes) and litigation support billing conventions
• Experience with trust accounting or retainer management in a legal billing context
• Prior experience supporting billing for a multi-office or high-volume insurance defense practice

Skills

• Strong Microsoft Excel skills and general proficiency across Office applications
• Excellent written and verbal communication skills
• High attention to detail and the ability to manage a multi-matter billing queue under deadline pressure without sacrificing accuracy
• Customer-service mindset with a proactive, problem-solving approach to billing issues

Benefits

The pay range for this position is $31.25 – $38.46 per hour, commensurate with experience and qualifications. Klinedinst PC complies with California’s pay transparency requirements. Pay ranges are provided in compliance with SB1162, California’s pay transparency law; actual pay may vary based on a variety of factors, including education, applicable experience, etc. Final compensation will be determined based on relevant experience, skills, and internal equity considerations. This position is eligible for the firm’s standard benefits package described above.