Billing Specialist

About the role

We are seeking a Billing Specialist at Integrated Services for Behavioral Health (ISBH). ISBH is a community-focused, forward-thinking behavioral health organization serving Southeastern and Central Ohio. Our mission is to support individuals on their path to health and well-being by connecting them with the resources they need.

Responsibilities

• Provide billing services for ISBH and its external customers.
• Complete billing-related activities including, but not limited to:
• Claim EDI creations for various payers.
• Self-pay claim processing.
• Payment posting.
• Claim denial investigations and remediation.
• Carelogic Billing / AR configuration and setup.
• Interact with payment/clearinghouse portals.
• Communicate the status of tasks.
• Support ISBH staff and external customers to resolve common errors.
• Interact with ISBH staff and external customers positively, providing excellent customer service.
• Maintain advanced knowledge of:
• Ohio’s Behavioral Health Payment Environment.
• Carelogic software and Billing / AR functionality.
• Ohio MCO billing requirements.
• ISBH and customer-required content.
• Attend internal and external training as needed.
• Participate in special projects as requested by the Billing Manager.
• Other duties as assigned.

Requirements

• A high school diploma or GED is required, a bachelor's degree is preferred.
• Three years of experience working in Ohio behavioral health Medicaid billing.
• Three years of experience using an electronic health record system to process claims, experience with Carelogic preferred.
• Demonstrates a high degree of cultural awareness.
• Ability to effectively communicate through verbal/written expression.
• Must be able to operate in an Internet-based, automated office environment.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of Medicaid billing processes.
• Experience with healthcare billing systems.

Skills

• Knowledge of Ohio’s Behavioral Health Payment Environment.
• Experience with Carelogic software and Billing / AR functionality.
• Understanding of Ohio MCO billing requirements.
• Ability to work independently and manage multiple tasks.
• Strong communication and interpersonal skills.

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP)

Pay

The pay range for this position is $23.85 - $28.02 per hour.

Schedule

Full-time position.

Contact

To learn more about our organization, visit ISBH.org.

Our Mission & Values

Mission: Delivering exceptional care through connection

Values:

• Dignity - We meet people where they are on their journey with respect and hope.
• Collaboration - We listen to understand and ask how we can best support the people and communities we serve.
• Wellbeing - We celebrate one another's strengths, and we support one another in being well.
• Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team.
• Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

EEO Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.