Billing Specialist
iHeartMedia · San Antonio, TX · 5 days ago
FinanceFull-time
Billing Specialist
We’re seeking a Billing Specialist to monitor processes and the effectiveness of business controls.
What You'll Do
- Answer billing related questions and work with clients to address any billing concerns
- Create and work cases using a case management tool and ensure that case details are kept up to date
- Work with sales teams to determine correct coding for billing
- Review orders for special billing coding accuracy and work with Sales to correct as needed
- Update cases with any revisions that would impact billing needs
- Review invoices and reconcile against order
- Run order reports and work with sales/IT to resolve potential errors prior to billing
- Provide quality customer service to both internal and external clients
- Research and respond to billing inquiries from Sales, Finance, internal departments and clients within established Service Level Agreement
- Facilitate Special Billing handoff to AR Specialists to transfer knowledge about the deal and points of contact
What You'll Need
- Aptitude to succeed in an accounting/financial analysis role across sales, marketing, operations, finance, or other industry
- CMA certification a plus
- Proficient in Microsoft Excel and able to learn new systems quickly; experience with Cognos, TM1, Salesforce, Quattro and SharePoint preferred
- Demonstrated technical skills in accounting and financial information
What You'll Bring
- Respect for others and a strong belief that others should do this in return
- Ability to work within standardized procedures and an understanding of when to escalate
- Skills to solve straightforward problems using established procedures
- Close attention to detail, following up until issues are resolved
- Common courtesy when communicating with coworkers and outside contacts
Location
San Antonio, TX: 20880 Stone Oak Parkway, 78258
Position Type
Regular
Time Type
Full time
Pay Type
Hourly
Benefits
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!