Billing Specialist

About the role

Hall & Evans, LLC, one of Denver’s most established defense law firms, is seeking a highly motivated Legal Billing Specialist to join the firm’s Accounting Department. This role will play a crucial role in accurately and efficiently managing billing activities for our clients. The ideal candidate is a proactive problem solver who takes ownership of billing challenges, drives resolutions, and continuously seeks ways to improve billing accuracy. This is a fast-paced environment with frequent interaction with attorneys, professional staff, and insurance carriers.

Responsibilities

• Review draft invoices for accuracy, completeness, and compliance with client and carrier billing guidelines; identify and correct errors, inconsistencies, and guideline violations prior to submission.
• Identify recurring billing issues and propose process improvements to reduce rejection rates and appeal success.
• Ensure proper use of timekeeper rates, task codes, budgets, and follow all client requirements.
• Submit invoices through third-party e-billing platforms and monitor invoice status through final approval.
• Initiate, manage, and track e-billing appeals with attorneys and insurance carriers.
• Analyze carrier reductions, rejections, and guideline violations to determine corrective action.
• Work all billing adjustments through final resolutions to maximize recoverable revenue.
• Serve as primary point of contact for attorneys, paralegals, and legal assistants regarding billing inquiries and discrepancies.
• Communicate professionally with attorneys, professional staff, and insurance carriers to resolve billing or technical issues.
• Maintain organized billing records, including submission of rates, budgets, e-billing appeals, and client correspondence.
• Build and maintain positive relationships with clients by providing excellent customer service and addressing billing-related concerns professionally.
• Utilize legal billing software and systems proficiently to perform billing tasks efficiently and accurately.

Requirements

• 2-3 years of hands-on billing experience, preferably in a law firm or professional services setting.
• Strong organizational skills and an ability to manage multiple responsibilities simultaneously with attention to detail and commitment to accuracy.
• Proactive, motivated, and adaptable—able to quickly learn new systems and processes.
• Able to work overtime when necessary.

Skills

• Proficiency in Microsoft Office (Outlook, Excel, Adobe, and Word; MS Office 365 preferred).
• Experience working with third-party e-billing vendors including Bottomline, Legal eXchange, CounselLink, TyMetrix, Legal Tracker, Legal Solutions Suite, Collaborati, and Quovant.
• Excellent communication skills.

Benefits

• Competitive salary and benefits package.
• A collaborative, supportive work environment.
• Opportunities for professional growth and development.
• Valuable exposure to the legal profession in a well-established firm.

Pay

The hiring range for this position is $60,000 to $70,000 annually.