Billing Specialist

Responsibilities

• Produce centralized monthly billing metrics, revenue analysis, and reporting.
• Produce accurate bills for residential, temporary, and commercial customers.
• Ensure revenue is billed, prevent and track revenue leakage, take corrective/preventative action, and report on findings.
• Communicate proactively with internal teams on revenue strategies and best practices.
• Work closely with the Tower, PC Scale & JD Edwards System Support team, Financial Revenue Recognition Team including Branch Managers, Controllers, and the Credit & Collections Teams.
• Ensure new business orders and information are entered accurately and timely through the billing process.
• Assist in Cycle Level Loading.
• Comply with Sarbanes Oxley; document processes as they relate to the Company Data Integrity & Revenue Stream.
• Adhere to company Change Control Standards & Change Management.
• Work with key Billing Vendor & associated contracts.
• Provide phone support coverage as required for the Tower billing function.
• Conform in all respects with applicable laws, regulations, ordinances, and other orders and to all company policies, procedures, and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.

Requirements

• Associate’s Degree in Accounting, Finance, Audit, Mathematics, Business, or Computer Science is required.
• Minimum 1 year of work experience in an Accounting (Collections, Billing, IT) role or equivalent combination of education and experience.
• Strong Tower, PC Scale, JD Edwards, MS Office (Word, Excel, Outlook, Access, Project) experience is a must.

Skills

• Demonstrated success as a proactive team member able to anticipate company and users' needs and/or problems along with solutions.
• Ability to effectively communicate with others verbally and in writing.
• Ability to work independently.
• Strong quality assurance and statistical/metric reporting skills.
• Excellent customer service skills.
• High attention to detail and quality, action-oriented, ability to work within stringent deadlines.
• Strategic thinking and analytical skills.
• Strong organizational skills with the ability to consolidate and integrate a wide range of inputs.
• High level of mathematical skills.