Billing Specialist

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

About The Role

FTI Consulting is looking for a Billing Specialist I to work closely with Project Managers (PM’s) throughout the engagement lifecycle with primary objectives of:

• Ensuring timely, accurate, and professional invoices are sent to clients and month-end close related WIP adjustments are posted
• Reducing the amount of time billable professionals spend on project management administrative tasks

Responsibilities

• Project Setup and Maintenance
  • Ensure contract terms are captured accurately in the Financial Systems (e.g., fee arrangement, rates, soft costs)
  • Document and archive necessary approvals
  • Flag amendments to contract terms and obtain necessary supporting documentation
  • Document necessary information for billing (e.g., client contact info, e-billing system and/or MSA requirements)
  • Archive information necessary for revenue recognition
• Prepare and Send Invoice to Client
  • Invoice retainers, fixed fees or hourly engagements consistent with contract terms
  • Ensure accuracy of data in proforma/draft invoice, e.g.:
    • Billing rates are consistent with contract
    • Soft costs are consistent with contract
    • Anticipated costs, intercompany fees are captured
  • Send draft invoice (or proforma if requested) in format requested by PM
  • Process write-downs/ups as required, with proper approval
  • Input PM invoice edits
  • Finalize/send invoice to client, including e-billing system as applicable, with PM approval
  • Employ appropriate formatting and ensure professional presentation
  • Monitor bounce backs and troubleshoot
  • Archive all directions/approvals required for control/audit purposes
• Assistance with Monthly Revenue Close Process
  • Review assigned matter WIP and obtain PM input regarding expected realization of overage, project fees in excess of contractual amount, hourly work above and beyond agreed cap
  • Record the necessary WIP adjustment based on PM input received
  • Review unbilled projects for late time and re-adjust if necessary
  • Respond to inquiries from revenue recognition team
• Additional Duties
  • Monitor aging A/R and assist the PM and collections analyst in collection efforts
  • Additional duties as required

How You’ll Grow

Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm.

Requirements

• Associate’s college degree or commensurate work experience
• 1+ years of billing experience
• Strong working knowledge of Microsoft Excel and other Office applications
• Familiarity with time-and-expense billing models and engagement-based invoicing
• Travel required to clients and to FTI office(s)
• Applicants must be currently authorized to work in the United States for any employer on a full-time basis; this position does not provide visa sponsorship

Preferred Qualifications

• Experience in a professional services or consulting environment is a plus

Skills

• Strong attention to detail
• Excellent communication skills, including verbal and written
• Good interpersonal skills, including being a team player with capacity to work with diverse team members
• Organizational skills, including ability to prioritize
• Ability to work flexibly under tight deadlines and handle multiple tasks through prioritization and time management skills

Pay

Minimum Pay: $72,500
Maximum Pay: $143,000

The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.