Billing Specialist

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Billing Specialist to support our client's team. Created/Revised Date: 10/07/2026 Anticipated Closing Date: 11/07/2026 Job Title: Billing Specialist Location: Remote (US) The hourly rate for this position is expected to be between $70.00 – 70.00 per hour, depending on geographic location, experience and other qualifications of the successful candidate. Employment Type: Temporary, approximately 1 year FLSA Status: Non-Exempt Schedule: Monday – Friday, standard business hours (no time zone preference) Job Summary: Serve as a front-line contact for high-volume customer billing and invoice-to-cash questions, owning each case from open to close within team SLAsOwn internal escalations from Sales and GTM teams, getting answers from Billing, Sales Ops, RevOps, Tax, and SupportWork directly with customers to get missing remittances, clarify details, and send clear responses until each issue is closedSupport Collections and Cash Application with payment research, unapplied cash investigations, and admin and transactional workReconcile customer ledgers across the payment processor, billing systems, and GL when payments, credits, or balances don't matchSpot recurring process and system gaps and flag them for fixesEscalate and track system configuration and engineering fixes until they're resolved Requirements: 2–5 years of customer-facing experience in accounts receivable, billing operations, order to cash, finance operations, or high-volume customer operationsIntermediate Excel or Google Sheets skills, including lookups, pivots, and reconciliation logicExperience working a ticket or case queue and understanding how customer contracts translate into invoicesStrong attention to detail, with the ability to catch variances and mismatched invoice numbers or datesClear, professional written communication with customers and internal partnersExperience with Stripe, NetSuite, Tesorio, JIRA, or similar tools, plus exposure to SaaS or usage-based billing, preferredAble to work remotely in the US, manage a queue on your own, and reprioritize quickly; daily use of AI tools is a plus Benefits: Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements . Use this link https://applicantcenterstorage.blob.core.windows.net/public-documents/EWSb1cb390e-729b-47eb-ab2f-b92adafbdd07-2024EplicaBenefitSummaryTempExternal.pdf to learn more about benefits available to Eastridge’s temporary em ployees. Due to the varying length(s) of temporary assignments, Eastridge Workforce Solutions’ Temporary Staff are not eligible for paid time off , unless required by applicable state law in which the position is based . However, f rom time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable. Disclaimer: The compensation and benefits information in this posting represents Eastridge’s good faith and reasonable estimate of what it might pay for this position. Eastridge reserves the right to modify this information at any time, subject to applicable law. Equal Opportunity Employer : Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity , and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity , gender e xpression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants. Background Checks : Certain clients require Eastridge Workforce Solutions to perform background check s. Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. Massachusetts Candidates : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Privacy: Information collected and processed as part of your candidate profile, job application, resume, and/ or any other information you choose to submit is subject to Eastridge’s Privacy Policy : https://www.eastridge.com/privacy-policy , as well as Eastridge ’ s Pre-Use Notice of Collection and Automated Decision-Making Technologies : https://www.eastridge.com/data-collection-notice . By applying for this position, you consent to being contacted by Eastridge Workforce Solutions and its agents or authorized service providers regarding employment opportunities, assignments, and the recruiting process. Communications may be by phone call, AI-assisted or AI-generated phone call (where permitted by law), automated text message (SMS), or email. The purposes for these communications may include, but are not limited to, confirming your interest in available opportunities, scheduling interviews, conducting initial screening conversations, and collecting information relevant to your application. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by replying "STOP" to any SMS message. For additional information regarding our text messaging practices, please review our SMS Terms and Conditions at: https://www.eastridge.com/sms-terms-and-conditions . You may opt out of receiving e-mail by clicking the “Unsubscribe” button. #PROTEMP