Billing Specialist

About the role

We're committed to bringing passion and customer focus to the business. The Billing Specialist supports a variety of divisions, ensuring accurate and timely client billing and proactively working with clients to resolve potential disputes and questions.

Responsibilities

• Ensure the accuracy and timely delivery of customer invoices and all associated documents.
• Ensure the accuracy and timely processing of customer payments.
• Communicate potential billing errors to appropriate resources for further investigation and follow up to ensure resolution.
• Reconcile client accounts, identifying and working through any discrepancies.
• Proactively communicate and work with internal and external clients regarding account balances, payment issues, and customer disputes.
• Work with the Development team and senior members of the Billing Operations team to define requirements and perform testing of automation initiatives.
• Perform other related duties as assigned.

Requirements

• Knowledge of appropriate accounting practices to carry out the billing function professionally.
• Strong communication skills (verbal, written, and presentation).
• Demonstrated organizational and problem-solving skills.
• Proficient in Microsoft Office products (e.g., Access, Excel, Word, PowerPoint).
• Ability to complete work assignments in a timely manner.
• Commitment to cultivating a diverse and inclusive work environment.

Qualifications

• Associate or Bachelor’s degree in Accounting or Finance is preferred.
• Foundational knowledge of accounting practices required.
• Prior billing experience preferred.

Benefits

Covius offers an extensive benefits package for all employees, including medical, dental, vision, and 401(k).

Pay

$18.69 to $23.37 an hour.

Schedule

This position is based in a traditional office environment with standard business hours. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs.

Working Conditions

Work is performed in a climate-controlled office with standard lighting and noise levels. Regular attendance and punctuality are essential. Employees must comply with company policies regarding data security, time tracking, and collaboration tools.

Physical Demands

• Frequent communication (verbal and written).
• Regularly required to stand, walk, sit, and operate a computer and office equipment.
• Occasionally lift, carry, push, pull, or move objects up to 15 lbs.
• Prolonged periods of sitting or standing may be required.
• Specific vision abilities include close and distance vision, and the ability to observe objects in the presence of glare or bright lighting (e.g., computer screen).